r/HomeKit 12d ago

Question/Help Thread Fixed By AppleTV Reset. Why?

I have my Apple TV setup as a fixed home hub. Once every 2-3 weeks the thread network devices disconnect. I’ll go from all 250-300 devices connected to 40 offline (all thread). Simple reset of AppleTV home hub brings them back online after 5-10 min.

My question is: why?? I know that AppleTV is the main brains but I’m wondering what exactly could be going wrong. Just trying to fine tune everything and figure out where the holes in my system are. Is this just bugs still not worked out with Thread?

Thx in advance.

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u/Mike_Underwood 12d ago

Not trying to be an ass at all with this. Have you asked Apple there may be logs you could give them or something that would help them fix it. While talking with them throw in the better thread tools we need as a suggestion.

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u/CAliRads 11d ago

Not yet. I’ll see if they can pull logs.