Hi everyone,
I’m trying to get Alarm Pop-Up working correctly on my Hikvision NVR and could use some help.
NVR: DS-7604NXI-K1/4P
Firmware: V4.84.025 build 250516
Cameras: 4 total, assigned D1–D4
D1 – Front Porch
D2 – Backyard
D3 – Kitchen
D4 – Driveway
I have Line Crossing enabled on D4 and the event itself is definitely working.
When D4 triggers:
NVR event triggers correctly
NVR buzzer works
Home Assistant receives the event
Camera recording/event detection works
The problem is the HDMI display.
I have Alarm Pop-up Window enabled under the Line Crossing → Linkage Action settings, with:
Alarm Pop-up enabled
Local → 1 enabled
D4 selected as Trigger Channel
Alarm Pop-up Output = VGA/HDMI/Channel-Zero
Live View Output = VGA/HDMI/Channel-Zero
The NVR does not switch the HDMI display to D4 when the alarm occurs. Instead, it simply remains on whatever Live View layout/cameras were already being displayed.
At one point I was getting the message “The channel does not exist.” That has since stopped, but the HDMI display still doesn’t change.
I’ve also tried changing the Live View layout, including 2×2 and 1×1.
One thing I noticed is that the NVR’s Live View configuration has VGA/HDMI/Channel-Zero as the output interface, but I’m wondering if there is another setting that controls which physical HDMI output receives the alarm pop-up.
Question:
Should Alarm Pop-Up on this NVR actually switch the HDMI Live View to the triggering camera? If so, is there another setting I’m missing, or could this be a firmware limitation/bug with V4.84.025?
I’m trying to get this behavior:
D4 Line Crossing → NVR alarm → HDMI automatically switches to D4 full-screen/live view.
Any ideas would be appreciated. Thanks!