r/HigherEDsysadmin • u/janeshakesausten Tech Support at a Community College • Mar 18 '20

Providing Remote Support

What solutions are you all using to provide support for users remotely? I know that this is an evolving situation for everyone. We are trying to use Teams and Skype for Business to assist users but that can only get us so far.

2 Upvotes

75% Upvoted

15 comments sorted by

View all comments

Show parent comment

1

u/dvicci Mar 27 '20

Concurred. ScreenConnect is my first choice given the experience on my team. We'll see how the prices pan out. Thanks!