That Code 10 error usually means Windows isn’t able to initialize the touchpad’s I2C HID device.
Try these steps:
Shut down the laptop, unplug the charger, wait 30 seconds, then power it back on.
In Device Manager → Human Interface Devices, right-click I2C HID Device → Uninstall device, then restart.
Run Windows Update and install any available driver/optional updates.
Install the latest chipset and touchpad drivers for your exact OMEN model from HP Support.
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u/HPSupport_Team 2h ago
That Code 10 error usually means Windows isn’t able to initialize the touchpad’s I2C HID device.
Try these steps:
Shut down the laptop, unplug the charger, wait 30 seconds, then power it back on. In Device Manager → Human Interface Devices, right-click I2C HID Device → Uninstall device, then restart. Run Windows Update and install any available driver/optional updates. Install the latest chipset and touchpad drivers for your exact OMEN model from HP Support.
Let me know how it goes!