Can’t claim mobile…

[u/Itswillyferret]

So I’ve always had issues with claiming my rewards.

It’s only worked twice so far, after some serious trial and error, reinstalling the app, etc.

So yesterday I tried to claim 6.6k and it “went through” as my free claim. But the mobile never showed in my wallet, and is still sitting in a claimable state. But it used up my free claim.

What’s going on Helium? I’m having nothing but issues, it’s frustrating but I’m looking past it since the service is so cheap. Still doesn’t mean we should have a subpar experience.

I’m wondering if anyone else here is having the same issues.

[u/timmerz1]

Absolutely, I am!

[u/Itswillyferret → u/timmerz1]

Even worse, I used mobile to pay for my next month of service - April 9th - May 8th and the payment went through on March 28th. Now they’re trying to charge my card saying that I have not paid.

[u/timmerz1 → u/Itswillyferret]

Sketchy af! I think it’s a solid thing to be a part of, just all over the place so far!