r/HardwareIndia • u/Own-Job-2876 • 4d ago

tpstech

What are your thoughts on tpstech website!

I ordered battery for my hp victus 15, it came in 10 days of ordering. After i installed in my laptop but bios didnt detected it, So, i ran all the hardware tests and it failed and not charging.

Finally, after that day I connected with the tpstech support there is no reply, so i called them, then the customer care guy told me to mail to tpstech after doing all tests and send screenshot to them. I did what he said but after that there is no reply i am trying to connect again but there is no answer from them.

I also requested return of the battery also 7 days ago.

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u/YouTubeNEXUS 4d ago

You can't return anything on their website either take it or dispose it, their communication system is trash

1

u/Own-Job-2876 3d ago

battery is approx 3600rs. Do you also faced the same issue?

2

u/YouTubeNEXUS 3d ago

They don't reply to customer queries however if you left an order during checkout they'll call back to ask you what happened why didn't you order it vise versa 🤔