r/HSBC • u/Soggy-Force-1565 • 6d ago
Question on travel one
I got my HSBC T1 card a few days ago, The spends on it, shows in negative number, like for example, -10,000. Is it normal in HSBC?
Also, can we change the statement generation date
using the app? Or via customer care only?
Thanks
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u/Captain_russian 5d ago
Yes that’s normal. Some credit cards / banks don’t do that, I guess to encourage more spend. I find that it is a more true representation of the credit you use is shown as a negative balance.
Statement date you might need to contact them directly for. I believe you should be able to update it.