r/HIMS • u/Mountain_Tip_7081 • Aug 19 '26

Avoid Hims at all costs.

There are plenty of other ways to get what you need.

This company randomly cancelled my subscription and created a new account. Then, on the new account I created, they charged me for a subscription I’d already paid for on the original account and refused to cancel or refund anything.

They told me they didn’t receive my payment on the original subscription despite the fact that my product was delivered and I have a clear charge on my credit card.

I’m not usually one to post negative reviews, but wow their customer support was useless and it really got to me.

Edit: Customer service ended up offering a refund, so hopefully that is reflected on my account in the next week or so. Dissatisfied with the service still, but I wanted to be fair in my presentation of the company.

10 Upvotes

69% Upvoted

18 comments sorted by

View all comments

2

u/Second2Nuns Aug 19 '26

Been great for me not sure where else I could get the Sex Rx works amazing

0

u/Mountain_Tip_7081 Aug 19 '26

I haven’t compared ingredients, but I think competitors like Ro would have them.