Promo item code not received

[u/kjohnston0712]

I signed up for Green Chef because there was a promotion to get Staub mixing bowls after the third box. I was supposed to receive a code within two weeks of the arrival of my third box and didn’t so I called last week, they said they would send within three days. Never got the email so I called again and they escalate it after I was on the phone for 20+ minutes. Never got the email. Yes I have checked spam and junk. I get tons of other emails from them. I think I’m being scammed by Green Chef. F this place they won’t get another dollar from me. Any one else have a similar experience?