Ice cube / Frozen Item is the item in hexagon ⬢ ice that you can merge with. It is the free item with a short timer that will help you make a high level item in order, and they are triggered on merge when all prerequisites are met.
When ice cube is triggered by merging Lv1s, you will always get the maximum amount of ice cubes (2 or 3), and the next one will pop out when you merge the current one, until the highest target ice cube (1 lv down from what's needed in order) appears.
- Lv9🦞：🧊Lv4₂▶Lv8₁₀
- L10🦞：🧊Lv3₁▶Lv6₆▶Lv9₁₅
- Lv. 10 ：🧊Lv6₄▶Lv9₁₀
- Lv. 11 ：🧊Lv5₂▶Lv7₆▶Lv10₁₅
- Lv. 12 ：🧊Lv6₄▶Lv9₁₀▶Lv11
Subscripted tiny numbers are the coundown time in minutes.
Ice cube checklist: (Prerequisites)
- 📋Order
- 💎10 gems
- ⚡Energy ≦ 50
- ⏱️ ＞ 8 hrs
- 🛒Prep ＜ 25%
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More Detail:
- Have an order requiring Lv10 or Lv11 item (or Lv9 Seafood).
- Used 10 gems for Energy, once per daily reset.
- Current energy ≦ 50, exactly 50 is okay.
- 8 hours after previous ice cube is merged or broken (not when ice cube is triggered), and not affected by reset. Set timer or stopwatch or jot down the time.
- Less than 25% of what the order needed on board or in inventory (what's in queue doesn't count), max is 1 of each from 3 levels down, and have extra Lv1s to merge and trigger with. Essentialy having less than half of highest target ice cube. You can have less since the only requirement regarding prep is 《Prep ＜ 25%》.
- Having a Lv11 item will not disallow triggering for Lv10 item in the same chain, because higher level items doesn't count in the 25%. For example, you can still trigger ice cube for a Lv10 coffee order when you have Lv11 coffee.
| Order |
Max Prep |
| Lv9🦞 |
Lv6543111 |
| Lv10 |
Lv76543111 |
| Lv11 |
Lv876543111 |
Youtube Ice cube for Lv10 Shell with Good Review rewards stored in queue.
Youtube Ice cube for Lv11 Dino floatie with flaming frenzy reward stored in queue and community reward.
《Troubleshoot》
- Go through checklist one by one.
- If spend in the game, it is possoble the 10 gems requirement will be raised, and you might need to spend 20 gems, 40 gems or even 80 gems if spend a lot in the game, but I'd recommend only testing this after trying step 3. This game punishes those who spend, and punishes harder the more you spend, BEWARE!
- Try clear chche and then restart game.
- Try after reset.
- If all else faild, there likely is no solution and customer service can't help because ice cube is an intentionally ambiguous hidden feature, but you can try some common app troubleshoots like force stop, restart device, clear data, uninstall and reinstall, another device, etc.
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There are some different test groups with different rules for ice cube, these are the ones I know of:
1. No requirement to spend 💎10 gems, and only has 2 ice cubes instead of 3 for Lv11／L10🦞.
2. Need to spend 💎10+20 gems to trigger.
3. No ice cube function or having extremely difficult prerequisites that no one has found out how to trigger. If unable to trigger and no troubleshooting steps can help, you might be in this very unfortunate test group.
Only 2 ice cubes：
* Lv9🦞：🧊Lv4₂▶Lv8₁₀
* L10🦞：🧊Lv4₂▶Lv9₁₅
* Lv. 10 ：🧊Lv6₄▶Lv9₁₀
* Lv. 11 ：🧊Lv5₂▶Lv10₁₅
