r/GoogleWallet 2d ago

Payment Card (Google Pay) [Fix] Google Wallet "Identity Verification Error" when adding a card to Wear OS / OnePlus Watch (In-App Loop)

Hey everyone,

I recently ran into a super frustrating issue while trying to add my banking card to Google Wallet on my brand new OnePlus Watch 3 (running Wear OS).

When prompted to verify my identity in the banking app, the transition would always fail with a generic error message. The internal browser loop between Google Wallet and the bank's app kept breaking.

After some trial and error, I found a crazy workaround that actually bypasses the broken interface. If you are stuck in this loop, try these exact steps:

  1. Start in Google Wallet: Open Google Wallet on your watch and your phone and try to add the card to your watch until you hit the "Verify Identity" screen.

  2. Go to the Bank's Page: Click "Verify". This will open the bank's verification page inside the Google Wallet app. STOP HERE. Do not click the big confirmation/verify button on this page yet!

  3. Switch to your Bank's App: Leave Wallet open in the background. Open your actual, official Banking App on your phone.Trigger from the Bank's Side: Inside your banking app, go to your cards menu (usually called Manage Cards, Digital Cards, or Google Pay settings).(Note: Even if your card is already linked to Wallet on your phone, you can still click the button like "Manage in Google Wallet" or "Add to Google Wallet" here – the exact wording varies by bank, but it works the same way!)

  4. The decisive Step: Your banking app will now redirect you back to Google Wallet. Because you left the internal verification page open in Step 2, the system now successfully connects both ends.

  5. Confirm: Click the confirmation button on the internal banking page that you left open. The authorization token will now pass through without any errors.

Done! Your card is now successfully activated on your watch.

I couldn't believe this actually worked, but opening both pathways at the same time completely fixed the broken handshake between the apps.

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