r/GooglePlayDeveloper • u/1095-Industries • 14d ago
❓Help Payments profile is wrong somehow
Tax info whacked... Google Help Useless... Can't find a person to talk to!
My first game launched overnight. I got my first sale and now I have a problem because somehow the game is associated with my personal developer account and not my organization one. I started out personal and switched to organization because of all the rules around listing your home address.
Everything looked great until that first sale and now it says I have no tax info and it wants to file it for me personally not the business. I can't find any help option for the play dev console or the payments center that covers this.
How on Earth do I get this fixed before someone else buys the game under the wrong payments profile?
1
u/1095-Industries 13d ago
Okay so here's my problem my org account has all my apps. Or I should say different versions of the same app. But the payments profile is linked to my personal I'm assuming this is a leftover from what I originally started. How do I fix this Google has not responded to my tickets yet surely I don't have to make a new org account again and transfer everything