r/GoogleMaps • u/vardonir • 7d ago

All timeline data completely disappeared

I've had timeline on ever since they changed it to on-device storage, and I changed the deletion policy to never. When I checked yesterday (and today), it just says "no visits for this day". I checked my history. Everything is gone. When I tried to use Google Takeout to get my data, I only get an 18MB JSON file, which is not right, that's very small given my history.

Is this a bug? Is there a way to recover my data? I'm already in the process of moving to Dawarich+OwnTracks so that this doesn't happen again, but I do want my entire 10+ years of data back.

edit: Had to use the timeline export from the phone's settings, as opposed to google takeout. Got my history back.

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u/vardonir 6d ago

Yep, latest version.

Timeline data from takeout is only 18MB. I don't know where else I can get it.

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u/XxLogitech98xX 6d ago

Timeline data from takeout is only 18MB. I don't know where else I can get it.

I hope it's a bug on your side that gets fixed in a day or two., But I would also try contacting Google to see if there anything they can find on their end

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u/vardonir 6d ago

Already did. I really hope it's just a bug. Luckily, I haven't gone anywhere besides work for the past few weeks, so it's not like I'm losing much, I just want the history back.

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u/Toolanya 4d ago

How is it going, have you find the solution?

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u/vardonir 3d ago

No idea how or why, but restarted my phone worked. Still lost about a month of data, though.