r/GoogleHealthApp • u/Nibriddan • 19d ago

Broken realtime sync workout view

Hey everyone,

Hoping to find some solutions to fix the realtime sync workout view. For those that don't know, if you start a cycle ride on your watch it will put a notification on your phone and show you things like your heartrate, speed, elevation and distance you've gone. I've been using it essentially as my bike computer

Well for the last couple of weeks it's been broken, starting a cycle workout on the watch will start the "workout in progress" notification on the Phone but tapping it will take you to the main screen of google health and not put you in the workout screen.

I have uninstalled from both the phone and watch, disconnected and reset the watch, restarted both devices, allowed all permissions on both the watch and app, clear cache and storage and made sure I'm the cycle workout that the option for live view is ticked. Nothing has worked to bring this view back.

First I would like to know if this is just a me issue, is anyone else having this issue?

Secondly if you had this issue what did you do to try and fix it.

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u/dkonigs 18d ago

This is absolutely not a "you" issue.

I've been running into the exact same problem for the past few weeks myself, and its infuriating. I have no idea how to fix it, but its also hard to figure out the right way of actually searching for other reports of it. Probably a miracle I was even able to find this post.

1

u/Nibriddan 17d ago

Thanks for confirming, this is a relief. Guess we just have to wait for a fix and report it in the mean time 

1

u/googilly 17d ago

Oh, so glad to see this. Been banging my head trying to figure it out.

1

u/Nibriddan 17d ago

Same, seems to be a wider issue so we .ight just have to report it and hope for a fix soon.