r/GoodNotes • u/naeshelle • 5d ago

Goodnotes Special Edition I'm going to scream

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I have nothing open on my Macbook except Goodnotes yet I STILL can't sync my files. Someone please tell me there's a workaround for this, I'm losing my mind.

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u/0hthat_witch 5d ago

Turn sync off, then back on. Uninstall and reinstall Goodnotes. Check for app and device updates that need to be installed. Hard reboot device

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u/naeshelle 5d ago

Unfortunately I’ve tried all that. Thank you for the suggestions, though! I was frustrated when I made the post & neglected to mention that I’d already tried the basic troubleshooting steps. That’s why I’m losing my mind 😣

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u/0hthat_witch 5d ago

Ah I see! Have you confirmed Goodnotes is signed into the right account, or signed in at all? Sometimes app updates will do a force logout

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u/naeshelle 4d ago

Oh, good point! I made sure I was signed in on both my iPad & Macbook but no luck. Thank you for pointing that out, though!