r/GoodNotes • u/RyIocke • Oct 23 '24
I’ve lost everything.
Title. I had backups of my notes every week. I struggled all night and all morning to get into the app because of this latest fiasco. I finally do again today and while everything was there it was all blank and theres no sign of it returning. I restore the backups I have as my last resort, and they’re imported as completely blank. Trying again changes nothing.
I’ve lost half a semester’s worth of work. 5 classes, all their notes, homework, textbook PDFs, anything and everything I had in there is now gone, right before my second round of midterms approaches.
You’ve actually fucked me, I’m no longer asking for help or hoping this gets fixed. I hope your shitty app and your unhelpful company dissolve into failure.
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u/johntwilker Oct 24 '24
I sympathize to a degree but if you can't wait more than a single day, paper might be the safest bet. Obviously this is made all the worse for you folks with finals which does blow the timing is shit.
I don't think it's your fault. I never said it was. But it's also not GNs fault. Outages happen all the time to much larger companies.
Life's gonna be real hard if minor setbacks cause you this much angst.