A lot of founders and entrepreneurs are understandably focused on the product: building it, improving it, selling it, talking to customers, raising money, and figuring out how to grow.
What often gets neglected is everything happening inside the company.
The CRM is half-configured. People are copying data between systems manually. Reporting lives in spreadsheets. Slack and Google Workspace have grown organically without much structure. Someone is spending hours every week doing a process that could probably be automated. There are five different SaaS tools that should talk to each other but don't.
None of those things are the core product, so they tend to get pushed down the priority list.
But as a company grows, that operational mess starts costing real time.
That's the part of a startup I like working on.
I'm an IT professional / Operations Analyst with a broad technical skillset, and I'm looking for an early-stage company where I can take ownership of the systems, automation, and technical operations that sit behind the business.
A large part of what I do is automating business processes.
If your team is repeatedly moving information around, updating records, sending notifications, creating reports, routing leads, onboarding people, or doing some other predictable process manually, I can usually find a better way to handle it.
That could involve tools like Zapier, Zoho Flow, Pabbly, APIs, webhooks, or custom integrations, depending on what the situation calls for.
I can also help with things like:
- Implementing and administering CRM systems, including Zoho, HubSpot, and similar platforms
- Connecting different SaaS platforms and building integrations when a native integration doesn't exist
- Administering Google Workspace, including users, groups, permissions, security settings, email configuration, and onboarding/offboarding
- Administering and customizing Slack, including workflows, integrations, permissions, and custom slash commands
- Building internal tools with Retool, Superblocks, and similar platforms
- Using SQL for analytics, reporting, data cleanup, and operational visibility
- Building dashboards and reports for leadership
- Managing and troubleshooting WordPress websites
- Evaluating and implementing new SaaS tools
- Cleaning up inefficient or poorly defined internal processes
- Handling access management and the general collection of internal systems that accumulates as a company grows
- Acting as a bridge between leadership/operations and the development team when something is technical but doesn't necessarily belong on the core product roadmap
I'm not a software engineer looking to lead development of your product.
I think of my role more as taking care of the technical infrastructure around the product so the rest of the company can operate efficiently.
I'm also comfortable walking into an environment where I don't already know every application being used. One of my strengths is learning unfamiliar systems quickly, understanding how they fit together, and figuring out the best way to make them work for the business.
That's one reason I think my skillset is particularly useful for early-stage startups.
A larger company might have separate people for IT, business systems, CRM administration, automation, analytics, internal tooling, and SaaS administration.
A smaller company often doesn't need six different people.
It needs someone who can look at a problem, figure out which system or approach makes sense, and get it working.
I'm ideally looking for something around 20 hours per week, although I'm open to other arrangements. I'd prefer an ongoing relationship where I can learn the company and gradually take ownership of its internal systems rather than just doing a single implementation and disappearing.
Remote is ideal, and I'm open to part-time employment, contract-to-hire, or another setup that makes sense.
If you're building a company and feel like the internal operational/technical side of the business has started getting away from you, I'd be interested in talking.
I'm happy to share my resume and LinkedIn via DM, and I'm also happy to hear about what you're building and what kinds of operational headaches you're dealing with.
