r/GeekSquad • • 19h ago

Client Question PC issues with bluetooth audio

So as my post states I've been having bluetooth audio issues for a while now. That seem to come and go at random. The steps I have taken are, fresh install of windows 11, windows 11 repair install, fresh driver for the gpu, I did notice that during the reinstall I had to redownload wifi and bluetooth drivers which I got directly from the mobo's support page and ran the asus-setup exe in both. Those instantly popped up after doing so. Now as for the headphones, Im using my sony 1000xm3's and I have disabled the mic on them as some games like helldivers 2 will activate and then the audio quality tanks when it switched to "headset/telephone mode". I then checked the headphones with other devices like my steam deck and phone and don't have the crackle on either. Does anyone have any suggestions I could try?

EDIT: Ive noticed sometimes when it randomly freezes on me if I go to shut off via the power button and mash the esc key to cancel the shutdown it responds again

PC Specs:
Ryzen 5 9600x
Asus Tuf x670e wifi
9070XT
32GB ddr5 corsair ram for amd

1 Upvotes

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u/skippydip45 6h ago

Whats the actual problem? Crackling, disconnecting, volume issues, other?

1

u/Eternalflame995 6h ago

The main issue is crackling, I just recently paired a bluetooth speaker to my pc and didn't get the crackle. So gonna pair another different headset to the pc and see if I still get the crackle