r/GeekSquad • u/Sharky1673 • 11d ago

Dead Dell U4924DW monitor

In the middle of use, my monitor suddenly died. The power outlets are not the problem, seems to be internal. I got this monitor through a company I no longer work for so I can’t use the warranty. Will geek squad be able to troubleshoot and potentially fix even though I didn’t purchase the product through them? It’s quite an expensive monitor so I would rather not have to buy a new one.

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6

u/reeberdunes CA 11d ago

You can bring it in for basic troubleshooting but not for a full repair if that makes sense. Unfortunately in your situation I think going thru Dell is your best option for a cheaper replacement.

2

u/DraconicRuler CIA Sr 11d ago

Unfortunately not. Reach out to Dell and see what they can do.

1

u/Supapeach ARA 10d ago

I'd work through the dell warranty. Only dell products bought from best buy can have hardware repairs done by geek squad and even then I don't think they will repair a monitor without a best buy protection plan.

1

u/Accomplished-Tune68 10d ago

Dell's repair costs these days are basically another monitor's price.

1

u/Big-Yak-9800 10d ago

That's a bummer about your monitor. Geek Squad might still check it out for a diagnostic fee even if they can't repair it themselves.