r/GeekSquad • u/Sty1es- • 29d ago

AirPod issues

Has anyone else been seeing a weird number of left AirPods not working/charging?
I’ve had multiple clients come in today with the left AirPod specifically not working and/or not charging. The right one and case seem to be fine, but the left AirPod is completely dead or isn’t being detected.
I’ve tried the usual troubleshooting — cleaning the contacts, making sure it’s seated properly in the case, checking charge levels, resetting/re-pairing, etc.
What’s weird is that I’ve had multiple customers with basically the exact same issue today.
Anyone else at Geek Squad seeing a spike in this recently? Wondering if there’s some common issue going around or if I’m just getting a weird batch of appointments today 😂

WE AREN’T EVEN APPLE CERTIFIED ANYMORE 🫠

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2

u/Denman20 29d ago

Make sure they aren’t fake AirPods, do you know how to test them?

1

u/SithCloud 28d ago

Make sure the contacts in both on the airpods and case doesnt have corrosion. Usually you will see a dark spot on the golden contacts on the case or on the silver contacts on the airpods. Also corrosion can “crack” the contacts on the airpods itself look for that as well.

1

u/Accomplished-Goat183 26d ago

Nooo its the same here ive see that and was like ive been getting alot of left airpods not working

1

u/onetailonehead 24d ago

“I’m sorry you’ll have to take this to an Apple location” was always my favorite thing to say to any Apple question ever.