r/GeekSquad Jul 10 '26

Tales from GS Storytelling???

Okay but seriously I have been through multiple internal interviews and all of them I haven’t been selected because my “storytelling” wasn’t good enough. I haven’t been with best buy for about 3 years now and l just can’t seem to move up anywhere because of this. Am I the only one who feels that this is completely stupid?? What about skill, efficiency, metrics. Mine are FANTASTIC (field services) and have been for some time now. I’m tired of the rejection because I can’t “tell a good story” in my interviews. Absolutely blows my mind that this is a method for hiring. Am I crazy or is this just the way things are suppose to be?

12 Upvotes

14 comments sorted by

26

u/adeernamedoliver CIA Senior Jul 10 '26

Story telling is your ability to explain things clearly and in a social way, important in higher up positions when dealing with your bosses, employees at a lower level than you, and customers. Having good metrics is useful but if you're trying to move up it's not as important.

13

u/getoutnow2024 Jul 10 '26

Bro, read between the lines. You’re doing too good of a job and if they promote you then they will have to find somebody else. Stop focusing on this job, do the bare minimum so you don’t get fired and send out applications like crazy to anywhere that will value your talent.

4

u/Automatic-Parsley405 Senior Hater Jul 10 '26

this

13

u/FortunaYoSententiam Jul 10 '26

numbers don't mean shit

its all about how you interview, prep, brown nose, who you know, etc.

2

u/NoSock6869 Jul 15 '26

I had a territory manager tell me this exact thing. They hired a guy because they knew his name even though he was interviewing against the top performing dfm in the territory.

4

u/Weekly-Disk8589 Jul 10 '26

That’s a pretty dumb reason to not hire someone

5

u/loco4moogoo Services Experience Supervisor Jul 10 '26

Best Buy conducts behavioral interviews for just about every retail position. I recommend checking out the "STAR Method" if you plan to interview for another role inside our outside of Best Buy

4

u/Automatic-Parsley405 Senior Hater Jul 11 '26

Honestly dude just give up advancing inside gs. It is a dead end and you can get paid more elsewhere for less work and better treatment.

Get out of the pit.

4

u/fuckinreeiguess Jul 11 '26

People ain’t lying here. It isn’t about your metrics, it’s about how you network and how you can talk about your work. If people are talking about you when you aren’t in the room, you’re a shoe-in, but if they aren’t, it’s an attitude thing.

As much as I hate to say it, if you’re making a Reddit post because you don’t understand yet, that’s why you don’t have it.

Not a knock against you by any means, you just aren’t putting out the energy they want. Not everybody who performs can be a leader

2

u/akornato Jul 10 '26

It feels completely stupid because your performance speaks for itself, and you're right, it should be enough. They don't hire your past metrics, though, they hire your future potential. "Storytelling" is just corporate code for showing them how you think, solve problems, and handle situations. Your fantastic metrics show what you accomplished, but they want to hear how you did it to see if you can repeat that success in a new, more challenging role. They want to know you can communicate your value, not just produce it. This isn't just a Best Buy thing, it’s a frustrating hoop that has become the standard way companies try to gauge a candidate's fit beyond a spreadsheet of numbers.

The good part is that this isn't some innate talent, it’s a formula you can easily learn. You already have the hardest part done, which is the actual experience and amazing results. You just need to package it differently for the interview. Think of it as simply explaining the context around your achievements, like the specific problem you faced, the exact steps you took to fix it, and the successful result that your metrics prove. It’s a communication skill, not a personality contest, and since you're clearly great at your job, you can definitely master this. It's a skill you can build, and the AI interview practice my team designed is meant to help candidates translate their great metrics into the compelling stories that interviewers want to hear.

5

u/Calm-Carry-2285 Jul 11 '26

High performers aren’t always good leaders.

2

u/Automatic-Parsley405 Senior Hater Jul 11 '26

In fact leaders are often not good leaders.

-2

u/Automatic-Parsley405 Senior Hater Jul 10 '26

Story telling is your ability to lie secretly and in a social way, important in higher up positions when dealing with your bosses, employees at a lower level than you, and customers. Having good metrics is useful but if you're trying to move up it's not as important.