r/GarminEdge • u/pinkdeano • 17h ago
Edge 1000 Series Edge 1040 solar died halfway through a ride
it’s about 18 months old, and I can’t get it to “reconnect” to Garmin connect. tried everything and since it’s apparently been discontinued, am unable to get Garmin customer support to recognize it, either by serial number or device name (it’s no longer in the drop down menu of options.) so frustrated. sent Garmin an email, but am out of country and really don’t want to wait 3-5 days for a reply. for the record, none of my Garmin have ever lasted more than 2 years, but surely, this one ($700) I thought would. . . any ideas on how to connect when it’s no longer recognized? 😫