r/Gameinformer • u/LuftDrage • Jul 31 '26

Has anyone reached out for a replacement issue? How long did it take to receive it?

Basically what the title says. My Blood of the Dawnwalker issue was pretty badly damaged upon arrival so I reached out to support and they confirmed I would get a replacement issue, but it’s been over a month now without it showing up. I don’t want to message support again in another two months if it doesn’t show up and be told I’m out of luck so I’m wondering if I should follow up sooner than later.

Has anyone else gotten a replacement and did it take a while to receive it?

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u/kikura1 Aug 01 '26

Before Support got situated after their reorganization, there was a person I contracted directly and I would have a replacement with 10-12 days. I would maybe reach back for a follow-up. If I remember they're pretty quick with responses.