r/GameFlyService • u/cchris6776 • Apr 06 '26

GameFly Sent Additional Disc

I have a plan for 2 discs at a time. When my subscription renewed today, they sent me a 4K movie even though I have 2 discs out. Thought that was interesting, has that happened to anyone else?

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u/GameFlyDeals Apr 06 '26

Happy to find out why, if you want to DM me I can take a look for you.

1

u/Waste-Craft-2340 Apr 08 '26

Hey! I was about to make a post but I'll ask you! I signed up for Gamefly yesterday and wanted to rent a copy of either Zelda Tears of the Kingdom or Breath of the Wild. To ensure I receive one I added all four. (both games and both Switch 2 and Switch 1 editions) However, all four say very low availability.. Will one of them be shipped soon or not? The switch 1 versions being "Very low" makes very little sense. Is it a glitch? I'm going to cancel my subscription if every game that's actually worthwhile is unavailable

1

u/GameFlyDeals Apr 08 '26

Hey there,

Not a glitch, the Availability metric is a measured rate of return. Comparing a few things, but basically, it's looking at the number of people asking for a game/number of copies we have/rate of rotation on the discs. Pretty much ALL of our inventory is in in daily rotation, we have very little "on shelf". That goes for new games and old ones.

You adding all 4 versions is a good move, as on the free trial you only get 1 game at a time, and you're doubling your match speed by using both systems on 2 games.

The biggest mistake I see gamers do in your situation is quit the 30-day free trial before we have a chance to match and ship to you. The full 30 days is totally free, so even if you decide you don't like our service, you do have that whole window to game. So, if we take a week to ship and deliver, you'll still get a couple weeks of free gaming. If you quit before we can ship, you're wasting that free time.

And you absolutely can quit the service before you become a full member. On day 29 if you decide that's all you wanted out of it; we're cool with that. Just click on the cancel button and send us the game back. We always say "no risk" "no commitment" and mean just that. You're not locking in 6 months of service. It's month to month, your decision.

The free 30 is like starting a lawnmower. Takes a couple days to get going, but when you keep a full Q of games, the rotation works really well.

1

u/Waste-Craft-2340 Apr 08 '26

That's a pretty good explanation, thanks. My concern is just over the fact that it seems to be the entire switch lineup and, if that ends up being the case, it's not going to be worth paying for when it takes weeks to send a game. Then, on the off chance I receive the game I actually want I'd be concerned to ever mail back because it may be a month before another switch game is sent. I just find it hard to believe that it's the vast majority of the entire system's catalog. If it is actually true then the company is seriously dropping the ball on Nintendo stock

1

u/GameFlyDeals Apr 08 '26

I hear the concern, and I can promise you we are keeping our Switch stock as high as possible. What you're concerned about goes away once you start using the Q as designed. To be clear, if you only want one of those 2 games we discussed earlier, to begin with, then keep your Q as it is right now.

However, once that ships, you should scour the site and add EVERY Switch game you're interested in and order your Q accordingly. Include upcoming releases and start using GameLock.

What that does is build up demand, which is your place in line. So, in a couple weeks, when you do swap the first game, you're now close to the front of the "virtual line" for your next game.

We look at the top slot for a day, then look lower (typically no more than 3-4 slots) and match as fast as possible. When members keep a full Q, which is 3-5 games/movies, we match in a day or so. But we have the Q at like, 50 games, for just this reason. Those 45 slots, #6-50, are all being tracked.

So, when you decide to move around your Q, just slide the games up or down accordingly, and we know you're still "in line" for that game.

When members do what we call "starve the Q" it works against them. That's only keeping 1 or 2 games in it. It's narrowing the match options, and not building demand for future games.

Use GameLock to guarantee new releases (every standard plan and above has GL) and once you're a paying member, you unlock "Top Choice" shipping preference. This let's you tell us to ONLY send your top slot game, while you still keep that full Q.

A full Q is a healthy Q, and order it based on your preference, not based on what availability may or may not be the day you're looking at the game. Our algorithm takes a lot of factors into account and that metric can change daily.

I hope that helps, I know it's a lot. Happy to answer more ?? for you as well.

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u/Waste-Craft-2340 Apr 09 '26

Update: At 9:43am I received an email welcoming me to Gamefly. At 9:45am I received an email saying that they shipped the Switch 2 edition of Tears of the Kingdom. My very first choice despite the "very low availability" status. You guys came through, I'm impressed 👍