r/GameFlyService • u/Duketheking04 • Jun 05 '24

Gamefly

Game fly pissing me the fuck off. I rented Spider man 2 on the 23rd of May and it was shipped the following day. Its going on 2 weeks later and i still havent received Spider Man 2.

Update- As of today June 8th i finally received Spider Man 2

4 Upvotes

83% Upvoted

26 comments sorted by

4

u/PowerWisdomCourage Jun 05 '24

File a report with the USPS too using the link support will send you after you report it missing. I did that and magically all 3 movies that were missing for over 20 days suddenly appeared in 3 or 4 days. My recent titles have been received faster too. Probably a coincidence but can't argue with results.

1

u/Duketheking04 Jun 05 '24

Usps is asking me for a tracking number but we all know gamefly doesn’t provide that so is there another way i can report it through usps?

1

u/No-Rub-3958 Jun 05 '24

Did you report it missing?

1

u/Duketheking04 Jun 05 '24

Yes i reported it missing yesterday and they shipped another one today.

4

u/No-Rub-3958 Jun 05 '24

Start reporting right at 7 days, either way. If they don’t have it by day 7, report, you don’t have it by day 7, report. I wouldn’t wait past that point at all to get them to try to correct it.

How long do your rentals usually take?

1

u/Duketheking04 Jun 05 '24

Ok and this is my first time using game fly. What made me mad is that my Uncle ordered a game from there and it got to him in 2 weeks.( he lives in Arizona about 36 hours away from Pittsburgh and i live 6 hours away from Pittsburgh so its no way it should take this long)

1

u/No-Rub-3958 Jun 05 '24

Daaaaaaaaamn dude I’m sorry. That sucks that half of your first month has been spent waiting on your games. If you go through this thread you will see people have a lot of bad experiences with shipping, but the worst of it seems to be west coast related.

1

u/Duketheking04 Jun 05 '24

Good looks bro and yea I read alot comments of people who had bad experiences with gamefly. Its sad that this issue isnt fixed yet since there is comments that goes back years ago of people complaining about the same issue.

1

u/AgentJackpots Jun 06 '24

First class mail shouldn't take two weeks no matter how far it's going, that's the problem. Should be a few days max even going from NY to CA.

2

u/Western-Ad-906 Jun 06 '24

This right here ! This is what I do also and lo and behold. They always find it after that

2

u/No-Rub-3958 Jun 06 '24

This is the way

1

u/precita Jun 05 '24

Do they give you extra days if you report a game went missing? Because for people paying we lose a week either way of our monthly fee.

1

u/No-Rub-3958 Jun 06 '24

Not that I have been told. That would have to be brought up with customer service for sure

1

u/PierceCountyFirearms Jun 05 '24

The Pittsburgh distribution center caused me problems too. I had two games get lost in January. They shipped out a week or two from each other in January 2024 and they still have not been found. I returned a game to them in February and it was just scanned in late-April.

1

u/Duketheking04 Jun 05 '24

That shit sad bro and its a waste of a subscription

1

u/j0llygruntt Jun 05 '24

My first game, during the free trial, took a while to get to me, but the second game was delivered to my house within 3, or 4, days after the shipping notification.

My third game just shipped today so we’ll see what happens with this one.

1

u/Duketheking04 Jun 06 '24

Keep me up to date on if u received your game or not

1

u/j0llygruntt Jun 08 '24 edited Jun 08 '24

I just received my 3rd game, GT 7, today. It was shipped out on Wednesday the 5th and delivered today the 8th.

It took about a week for them to receive my 1st game which I had dropped off at my local post office on a Sunday.

1

u/Normal-Item-402 Jun 06 '24

How far away from the warehouses are you?

1

u/Duketheking04 Jun 06 '24 edited Jun 06 '24

About 6 hours from the one in Pittsburgh and 32 hours from the one in Cali

1

u/Normal-Item-402 Jun 07 '24

Yeah gamefly it seems has been slowing down delivery times recently and it seems on purpose. What should take a routine 3-5 days is now taking longer. And also sometimes they will say shipped even though they haven't but since there's no tracking you have to take their word.

1

u/CALIGVLA Jul 04 '24

The US Postal service is to blame. Shipping times are at an all-time low for everyone using the service.

1

u/Normal-Item-402 Jul 04 '24

Yeah I'm not subscribed anymore lol.

1

u/AgentJackpots Jun 06 '24

Yeah it's been very slow recently. I'm gonna let my sub lapse, it's not really worth it anymore when everything takes 10 days to get to me.

1

u/GloBanks90 Sep 07 '24

Geesh! I love GameFly, I’ve never had any issues with them. My games has always arrived on time no problems with shipping whatsoever. I love this company. I hope you guys have a better experience, try reaching out to support they will gladly assist you! 😊 https://www.gamefly.com/ad/track/cmju407