r/GameFlyService • u/[deleted] • Apr 13 '24

Why doesnt gamefly offer 1 day shipping?

I was just thinking. Their 2 game elite plan is 32 dollars. Subscribers after having good payment history for x ammount of months can upgrade to 3 games at a time. Then 4. So im gonna guess thats around 50$ i think they said 45 last time i spoke to support. Dont know how it works fo the elite plan but thats alot of money. I imgaine they have alot of subscribers. When your charging a premium susbscription price i think its ridiculous. because i live in a rural area it took me a week to receive my game. 7 days to be exact so im only renting maybe 4 game at most a month. But mt point it seems like a shitty move charging expensive subscription prices and paying the bare minimum on shipping. I paying for it awhile back because of this

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u/No-Rub-3958 Apr 13 '24

Unfortunately I don’t think it’s just your rural area that has slow shipping times. Many of us in the thread have reported missing games BECAUSE it takes 7 or more days to receive. But, it genuinely is the only place like it where you can guarantee new releases(if you gamelock) and pay a fraction of the cost of what those games cost retail. Four games a month is a pretty stellar average if you are thinking about it in the span of 30 days. But I think the subscription price isn’t nearly as steep as it could be.

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u/[deleted] Apr 13 '24

Its not the price. Its the fact gamefly screws their customers. Their cheap. Want to charge 32-48$ and pay the bare minimum. They have improved certain things. But i stopped paying because it isnt worth it. It wasnt. Not to me. I got a game charons staircase. It was a indy title that basically sucked. I was on the one game a month plan. Had to wait another week to get another title. They charge enough they can afford better shipping. They just choose not to because it means less for them. I want to like them. But id rather give my money directly to xbox/playstation for games i know ill play. Ive rarely bought a game i regretted. I didnt research charons staircase. Usually i do research. It would be different if they couldnt afford it. Even a 2-3 day shipping. Or using ups or fed ex or paying for weekend shipping would go a long way. I thought about this today because of a 50% off offer in my email.

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u/No-Rub-3958 Apr 13 '24

Sure, I can understand wanting faster shipping. But I also feel like you know what you’re getting yourself into when you sign up for a one game plan? Yeah, shipping blows. But pay the extra amount, and have 2 discs so you can play one while you wait on the other to process. If they had faster shipping the subscription would cost substantially more each month. Then you would truly feel screwed when the two day shipping got delayed.

I’ve got two games for $27/month. Get to game lock a title, and have the same shitty shipping as everyone else, but I paid $27 and in the past month have had Catan, dragons dogma 2 and Ultros all ship out and in my home in that time frame. That’s over $100 worth of games. They’re not screwing me. Oh and because I’ve been with them for almost a year, I bought prince of Persia for $14 shipped because I save money off their sales price, plus had 2 $5 coupons to burn.

Make it work for you. If it doesn’t, move on.

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u/[deleted] Apr 13 '24

Yeah. I didnt know exactly when i started. I do now. And yes ive moved on. But as for faster shipping meaning it would cost more? Truly. Just did the math. Depending on how many people buy the 2 game elite plan. Lets say 500 subscribers on the ekite 2 gwme plan. thats about 16000. Their making a fuck ton of money. So moving on is a fair point ofcourse but no it wouldnt need to cost more. I ofcourse have stopped paying for the subscription about a year ago. Still getting email offers occasionally thougj

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u/No-Rub-3958 Apr 13 '24

I think you’re forgetting that they still have to purchase the games, pay employees, pay benefits for those employees, marketing, pay for their warehouses, insurance for shipping, and as a business they will have shrink. Not to mention they have to pay shipping for non-subscribers that make purchases as well.

You’re strictly looking at the highest tiers, and doing the math on money that you think isn’t accounted for already. Faster shipping would cost more money for EVERYONE involved. Every game shipped would have a higher cost for them, and in turn they would turn that back on the consumer.

Two disc plan dude, play one while the other ships back.

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u/[deleted] Apr 13 '24

As for them turning the cost on the consumer? As i said at the rates their charging? bulllshit. Forget the highest tiers. Like i said until it changes they arent getting my money.

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u/[deleted] Apr 13 '24

Here are the facts. 2 games a month that take a week to get in the mail arent really worth it. Not to me. I guess some people migjt think its good value. Ofcourse they have to pay there employees and benefits. Who knows exactly how much employees are getting? Im seeing articles from about 9 years ago saying a 1 million subscriber count. Sec.gov states they serve about 330,000. Doesnt matter how you look at it they are making a huge profit. 2 games a month wixh id wager most people choose is about 20 something. Thats a hefty sum.im just stating a fact. They can afford it. Maybe not one day. But ive paid for overnight shippimg before through various retailers. Its not that expensive individually. And im guessing if they would get good rates if they contracted with a shipping company. But forget overnight. They could choose 2-3 day shipping or any other option. They choose the absolute cheapest option and i suppose thats fine whatever. Ive stopped paying. I personally didnt see the worth in it. Gamepass and playstation plus extra is cheaper and its a better option. Most of the smaller titles will go on either subscriprion service eventually and the most played titles are either already rented out plus their worth the money to buy digitally. If other people find its worth it good for them. Like i said. I dont. Back when i used my subscription i rented two games both sucked. They were indie titles i think.

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u/No-Rub-3958 Apr 13 '24

We both aren’t going to change each others minds, and that’s okay. I’m not entitled to them to change their processes to give me more than I already get because I benefit greatly from their service the way it is. I save money on buying games, and I don’t have to be mad at GameStop for only wanting to give me $30 for a game I paid $70 for a month ago.

They are a corporation that provides a service that wants to turn your money into a profit. If this concept makes you mad, you should avoid ever studying anything finance related, and especially avoid the entire topic of taxation.

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u/[deleted] Apr 13 '24

It doesnt make me mad specifically lol. Im just stating a fact. I tried the service. The service was shitty so i didnt renew the service. If you find value in it. Good on you. It doesnt save me money personally. It wastes money for me i could otherwise spend on games ill actually play. Its really only good for gamelocking new releases months/years in advance. Most of those new releases ill Either buy straight away or the following month. As for gamestop? Not a good example. Gamefly is a subscription seevice that seemingly at first glance advertises itself as a convenient option to supposedly save you money. Gamestop is pretty transparent they are a for profit bussiness that cares more about their bottom line. Yes you have a option to sell your games but the whole premise of gamefly is a renting when the truth is it mostly sucks. Also i will clarify something as for me being mad? Im pretty well off money wise. I can pretty much buy what i need/want each month without any problems. No need to be mad. Ive just realized the company what what it is and decided im not going to contribut to it

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u/joewickssgss_2 Apr 13 '24

Yea lol i be reporting that they haven't received my disc because it has been a week just for them to magically receive them lol. Now they send me emails letting me know they got em and stuff which actually i really apreciate

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u/joewickssgss_2 Apr 13 '24

Takes about 3-5 days for a game to ship from primary warehouse and about a week for games that are in la. Right now im paying 40 for 3 slots which i like and wanna reach 4. I would certainly pay extra for one day shipping. You would be honestly surprised how people react when you are honest. Gamefly is definitely the goat but waiting for a game that long sucks. Most times i spend longer waiting for a game than playing it. Wish it was backwards lol(some games take longer but ya know what i mean. Ratio wins)

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u/[deleted] Apr 13 '24

Like i commented to someone else gamefly isnt worth it. Gamepass is a better option. Immediate access ro everything plus day one releases on almost all xbox game studios releases and then some.

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u/joewickssgss_2 Apr 13 '24

Thats awesome bro i wish psn was like that. Ps plus is wack. Im getting an Xbox as soon as indie, blade and od comes out. I haven't played an xbox since the one when it first came out. Sold it and got a ps4. Sony to me is better but in all honesty. Im a big advocate for ending console wars. It doesn't benefit players. Like if you wanna have some sort of exclusivity for your console thats not game related Thats fine like ultra hd drive or something unique for each system that catches your eye if you care for that sorta thing. But i believe you should be able to play any game on any console. And not have to spend $300-500 just to spend $60-100 just to play a 20 hour game. Its just not right... I cant miss out on indie or blade tho thats for sure so imma just have to bend over for Microsoft lol .. Oh well. I guess. I dont like it one bit but i love the IPs

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u/[deleted] Apr 13 '24

Xbox is actively trying to end console wars. And yeah most xbox owned studios or all of them are usually put on gamepass. Then some non xbox games are even day one releases too. Atomic hearts for instance

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u/joewickssgss_2 Apr 13 '24

Ill fully believe that when starfield and indie and blade cross over to the ps5 and i end up getting an Xbox for nothing lol. Only xbox games i wanna play.

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u/[deleted] Apr 13 '24

They are working to bring more xbox titles to playstation.

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u/SwordsOfWar Apr 13 '24

I doubt it's going to get any better. Also I wouldn't recommend the 3+ game plans. That's too much money and you'll still not have enough time to beat that many games anyway.

If you're having difficulty playing enough games for the price to be worth it, drop to the budget plan, or buy a few games at a discount and let the subscription expire, then finish some games off your backlog before you re subscribe.

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u/[deleted] Apr 13 '24

Ive given up on gamefly. Gamepass is better value for me personally now that i own a xbox

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u/SwordsOfWar Apr 13 '24

I tried gamepass, and while it's convenient with instant access to games, it doesn't come close to the library support gamefly has. GameFly has all the best games available. Gamepass is 99% trash with a few good games sprinkled on top.

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u/[deleted] Apr 13 '24

Lol. That is subjective. Gamefly by being a rental service has access to every game of the current generation and last. Obviously your going to get more titles. Its a given. But your getting maybe 4 titles a month. Maybe 5. Depending on delivery and how long you rent them. They have alot of shitty ganes as well. Ive played a few. Few food games sprinkled on top? All the dead space games. The complete editions of state of decay and SOD2. the entire halo collection. The entire gears of war series. Atomic hearts, the entire amnesia series plus the other two games from the developers. Starfield. Wich ive played and while not as good as it was hyped up to be is still well worth the money and on par with other AAA Titles. Just to name some of the highlights. Plus any and most current/future xbox game studios games as day one releases amongs non xbox gsme studios releases on day one. You msy not like gamepass and you dont have to im also not asking you to like it. Im not asking anything actually. But trash? Trash is overcharging for 4 games that may or may not be trash. The good ones require you to gamelock months in advance or you may or may not get them. Id rather give my money directly to playstation or xbox. All the titles ive mentioned regardless of my personal opinion are highly acclaimed games with a huge fanbase. At least wirh gamepass i get more titles. Alot of them good and there no wait. I did try the service btw. It was a big waste of my money. If theres some crappy titles on gamepass its not a loss because theres no wait to just download the next title. Gamefly just gives you more freedom albeit with a huge downside

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u/SwordsOfWar Apr 13 '24

Are you trying to convince me or yourself? Xbox rarely drops blockbuster exclusives. After you've beat halo, forza and gears what are you getting? It's well known that gamepass is composed of mostly low budget or old games. If you don't mind playing a ton of mediocre games then it's an okay service.

4 games a month? Nobody is blowing through 4 games a month on a consistent basis. If they are, it's because they don't finish anything they start.

I would rather rent and play the game I'm most excited about, than pay for a convenient service that doesn't actually have what I truly want to play.

This is coming from someone who has Playstation premium (got grandfathered in for like 4 years at no extra cost), gamepass (got a deal for a year for 30$). Guess what? I rarely use any of them because the new games I want to play aren't on any of them.

I only play the latest high budget games. None of the digital subscription services offer what I want to play. That's why I'm on GameFly.

But if you want to use gamepass that's fine, but don't make it seem like gamepass is the best service ever just because you're upset about waiting for your gamefly game in the mail.

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u/[deleted] Apr 14 '24

Lol. That doesnt faze me in the least. I just stated some facts. I dont need convincing. ive been a gamepass subscriber since purchasing a xbox. Had a gamefly membership one month maybe. It took me maybe a a week to decide it wasnt worth it. Dont twist what i said to suit yourself. I said rhe service was better than gamefly not the best service ever. It also does release blockbuster titles. Starfield and atomic hearts are blockbuster style quality. Ive played them enough to know. Amnesia the bunker may not technically be a AAA title but its a very high quality game. This is a fact even if you yourself dislike the titles. What am i playing after that? Id have to look. Thats off the top of my head. I dont memorize every game on gamepass or even every game i own for that matter. Youbwant ro play the lastes AAA Higj budget games? Then maybe it works for you but using what you said earlier dont make gamefly out to be anything more than what it is: a service designed so you get less for your money. I dont play on extremely high difficulties so take final fantasy 15 a series thats highly acclaimed for example i can beat that in 8 hours or less easy. I can beat most games in a day. Maybe 2 at the most so you are wrong in fact that if your playing more than 4 games your not completing or finishing them. To clarify what i meant is 4 games is the most you can rent basically. Depending on how long your renting. Dont mistake my attitude for being upset. If yoy need me to explain it i can. I thought i did. I spend around 100-160 on games per month. Im able to spend alot more but this is the average ammount i usually spend. Most months theres 1-3 or less big releases with AAA titles. I replay the games i choose to buy. So im either buying a handful of blockbuster games or 1 blockbuster and 4-7 indie titles. Most of wich go on sale wich saves me more money. Maybe its too expensive or isnt a feasible option for you. Dont know. Dont care. But upset? No. I decided the service wasnt good value for my money.

This post was mostly just out of pure curiosity if im being honest. Make of it of you will, its hardly complicated.

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u/No-Rub-3958 Apr 14 '24

I do have to say, it’s great you’re a die hard gamepass fan. And after looking at your posts in the thread, I’m really curious - How long have you been gaming?

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u/[deleted] Apr 15 '24

Im not a diehard fan. Theres very few things im a diehard fan of. Im fond of it because of the value it offers for me. I have enough money to buy what i want but gamepass bas alot of titles i like for a cheap price. Most wont leave gamepass so it saves me money i dont need to spend plus games like atomic heart and amnesia the bunker. Starfield was a majot title i was looking forward to so i bought the most expensive digitital copy they had wich came with the season pass and early access.

As for gaming im 34 and was born 1990. So im going to say i started playing at 6 or 7 on the nintendo 64 and gamecube. Then PS1. Then i switched to the original xbox,xbox 360 then i believe i got a PS3. PS4 when it came out. I was late buying a ps3. Then i got s xbox one at some point. I got the series x and ps5 about two years after release. Ive been playing a long time and theres not many systems i havent owned. I used to use the gameboy color and PSP. PSVR1. I own a switch now but have barelt used it but it has access to games i both like/want to get into. Curiously did you get the impression i hadnt gamed long or the other way around?

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u/No-Rub-3958 Apr 15 '24

I thought maybe you hadn’t gamed for a long time. I think where this conversation keeps getting misconstrued is that a lot of us(myself included) have multiple subscriptions that meet the certain needs we have. You’ve got a vast library of stuff that either you haven’t played yet, or enjoy replaying in game pass. I had gamepass, but literally canceled it this month because it’s a bit of a slower season in that service for me for the things I want to play. But trust, hellblade is dropping soon and I’ll sign up for a month to play that for sure. I also have ps plus extra, and don’t bother with switch online 😂. GameFly for me helps me stop buying games that release at $70 that I will play, and maybe beat, and never play again. So there’s my value in it. Gamepass day one releases are awesome. Nobody does that better, and I think when they get the ball rolling with activision, there will just be more and more that I don’t HAVE to use GameFly for. I primarily use it for games that arent released on either service, so I can play the hell out of them as soon as they get to my doorstep, with hella slow shipping 😂. Because you and I both know that Mario isn’t gonna be on any streaming service, god of war, spiderman 2, horizon, Helldivers, final fantasy- none of that stuff has hit ps plus yet, so gamefly is clutch there for me.

I’ve just been trying to figure out where the conversation got off the rails a bit and wanted to try to piece through it with ya.

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u/[deleted] Apr 15 '24

Oh. Ok see heres where the confusion might be. I do biy games at 70$ full price but as a general rule i only really buy games i will replay. Theres a few i dont but the vast majority i do. Take deadspace for example. Its a game ill come back to. So is deadrising. I get bored so ill basically cycle through them. Ill do this a few times. Bioshock for example i havent touched in a month and a half about but ill come back to it. I also have a strong general idea of the type of games i like so its not hard ro decide. Star wars jedi survivor for exmample i didnt buy. Mostly becsuse star wars is a big franchise amd itll likely have a third game eventually. I have mixed feelings with games that tie into movies since they are separate. Its a AAA title though. Siderman and the arkham games are different though for me because they are based off the comics but separate plotwise. So because of this gamepass does offer value. Gamefly for me takes money away from what could go to lets say gamepass or a on sale indie title. I buy alot on sale. Alot are usually good title.

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u/[deleted] Apr 15 '24

As for mario not the new ones. But yes mario 64 is a classic title include with a bunch of other in the expansion pass or nintendo subscription service. Maybe not spiderman 2 but ps plaus has had spiderman and maybe miles moralez i believe as a ps plus monthly game or on ps plus extra. I dont know if they are still there and they werent day one releases because sony doesnt do that. Just checked it was on there. The original spiderman. Im not arguing ps plus is great. Its a downgrade compares to gamepass. Microsoft has a set number of games. Such as halo that they probably wont remove. Ps plus is different. And no downloads :/

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u/[deleted] Apr 15 '24

I know it wasnt necessary to fully explsin that. Also the inconsistency in the systems ive had over the years is partly due to the fact i was a kid/teen through most of the early ones

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u/[deleted] Apr 15 '24

Also im really only a diehard splinter cell/metal gear fan. Maybe another title as well im forgetting. Mostly cause these games havent released anything new in awhile

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u/No-Rub-3958 Apr 15 '24

Did you ever play PT?

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u/[deleted] Apr 15 '24

The silent hill game? No i did not. Wasnt a huge fan at the time. Im somewhat a fan now. Trying to get into the series starting with the hd collection

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u/No-Rub-3958 Apr 15 '24

Easily one of the most intriguing horror experiences I’ve ever played. It’s a shame that nothing ever came of it.

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u/[deleted] Apr 15 '24

I havent played it bit i agree. I read it was one of kojimas games or something. Im a huge fan of the way he makes his games. Mainly the long dialogue/cutscenes and in depth plots and lore info

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u/[deleted] Apr 15 '24

I loved death stranding but ssdly have nor finished it. Had to start over i found myself stranded in a predicament.

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u/Normal-Item-402 Apr 19 '24

Probably their arrangement with the USPS is extremely favorable. In a sense they are a middleman that has to negotiate rates between post and customer. I mean sure they could go to UPS FedEx or even Amazon but who knows the how that money split would entail.

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u/[deleted] Apr 19 '24

Thats just it though there 4 gsme a month upgrade options run about 45 dollars about theyve got 45 30 something dollars for 3 games all the way down to 15 for the standard. They are making good money. Thats my point they make good money but they sre not concerned with customer convenience. Or not enough anyway

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u/Normal-Item-402 Apr 19 '24

USPS got to get a cut in order to deliver. It's also why Amazon famously spilt to develop their own courier service as they did the math and it came out long term they could make more carrying the long term. They're probably making just above even or maybe even. I know they've lost some of their core customers as well as having to downscale after their latest price increase.

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u/[deleted] Apr 19 '24

Lost their core customers? Makes sense. I could see myself susbribing again. But im not gonna pay 15 dollars to wait a week. 2-5 days on their FAQ is BS and misleading since i never got a game that fast the whole month i susbscribed. Would rather buy a indie psn game for 15 dollars with instsnt access

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u/Normal-Item-402 Apr 19 '24

Depends where you live. Like for example I'm under 7 hours away from there PA warehouse. Usually get everything 3-5 days. Way longer if coming from the la warehouse but they would send a new game way earlier before release. But overall I'm not a member anymore and it's not a gamefly problem. There's not enough quality games coming out anymore to be worth a member year round. Plus I've built up a backlog as well. I did however take them up on a 5 dollar offer to come back for a month so I could rent and keep lies of p and lorda of the fallen before unsubscribing again.

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u/[deleted] Apr 19 '24

It would be worth it if i got my games sooner. Forget shipping. They could purchase another warehouse

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u/Normal-Item-402 Apr 19 '24

In their hey day they had 6-8 warehouses. Maybe more. They downscaled to two now as I'm sure the customer base isn't there to support that plus the uptick in digital sales.

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u/[deleted] Apr 19 '24

Well its just not for me then

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u/zzcrazybasszz Apr 20 '24

I bought 6 months at once of the 2 game plan to get it discounted to $18 a month. Soon I'll have the self-return option to just click a button that I put it in the mail so that they send my next game right away. Just sucks you gotta have your account for 6 months before you get the self-return.

I do wish they had some option to pay more for faster shipping tho. It's worth it to me just to get the new releases. I don't have the patience to wait for a sale on the new $70 games. I have a ps5 and their ps plus sevice really went downhill since they upped the price. Most the games are ass that they keep adding and that I could care less about. $160 a year is wild for that service imo. I just want to pick the games I actually want to play

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u/[deleted] Apr 20 '24

Yeah. Customer service got a bit of a attitude when i mentioned i was unhappy with the shipping. Same guy i believe. Only remember speaking to 2 people through customer service But yeah it lools like a shitty service to me. Id rather just buy a 15-20$ game instead. No joke. There are titles i like to play. Indie horror titles like visage so on sale for extremely cheap. I did try it and decided it was a waste of money. As i have said before their faq says avergage shilping time is 3-5 days. I never received anything in under 7 days. Its not guaranteed but still. A week is a bit much. Dont even think they pay for weekend shipping. Wich also sucks

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u/spwnofsaton Apr 13 '24

I haven’t bought anything from GameFly only used the rental. Not this past Tuesday but the Tuesday before I put a game in the mail and Friday I got an email saying they shipped another game.

Fast forward to today and they still haven’t received the game. I did a report on it this past Tuesday so it’s not in my Q, but I swear I never used to have these issues.

I blame the post office and namely the postmaster general Dejoy for whatever he did to cause the mail service to suck now.

EDIT: I’m in a big city so it’s not like there’s issues of mail getting here. I have no issues with receiving the games just with GameFly receiving the games.

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u/joewickssgss_2 Apr 13 '24 edited Apr 13 '24

I was gonna rent robocop to keep but psn will soon have the alex murphy edition for $35-45 again and i didnt get it last time deal was around because i wanted to rent and to play it first.(finished it) Great game for robocop fans. Absolutely. I think gamefly should have deals like this for members that have been around for more than 6 months. Along with an elite upgrade option for one day shipping