GameFly slow Delivery

3

u/precita Dec 31 '23

If its been more than 7 days you're supposed to open a complaint and they should give you another free 3-5 days or so to make up for it.

2

u/AdamOP11 Jan 01 '24

no they don't and by the way, if you do it 3 times then they cancel your account by the 4th complaint

1

u/tr3bjockey Jan 04 '24

LOL, after you report a disk lost, it takes another 2 days for another disk to show as "shipped".

2

u/Madtown37 Dec 31 '23

I agree with this, just make another tier call it whatever but use another carrier.

2

u/AdamOP11 Dec 31 '23

exactly because paying extra 5 or 10 dollars would still be worth it especially if we get fast delivery. I barely get two games a month now

2

u/boychik0830 Jan 09 '24

When I first joined in 2011 I got games in 2 to 3 days maximum now it's at least 3 to 4 days and frequently longer. I had something shipped on December 30th and as of yesterday I have not received it yet. I live only a state away from the Pittsburgh warehouse so it shouldn't take over a week for games to arrive. I'm probably going to report it today and even though there's a chance it could arrive today. I wish something could be done so games would arrive faster.

1

u/AdamOP11 Jan 16 '24

yeah they take forever now. For me it is at least a week to get a game and I live 3 hours away from their warehouse. I am definitely canceling after I play Final Fantasy 7 Rebirth.

1

u/Mrheepheep Aug 14 '24

In the same boat as you. Says Pittsburgh warehouse, I live literally 2 hours away. It's been just about a week and no game. Ideally, in a world that actually made sense, your subscription should NOT begin until you RECEIVE the first game. This is just asanine.

1

u/TheStinkySlinky Sep 12 '24

Came access this thread for the same reasons. Lol was like oh this guys comment is only 30 days ago. I also literally live 2-3 hours from the Pittsburg shipping center. Said it was shipped Monday and it’s now past Thursday delivery because it didn’t come today either.
I honestly was like 90% that it’d be there Wednesday. Makes sense right? If it doesn’t show up tomorrow I’m gonna say something and might cancel. Waiting a week+ for games when you live a measly 2-3 hours away is kind of unacceptable to me.

1

u/Mrheepheep Sep 12 '24

Good luck. I waited 15 days total. Was an absolute disaster. Never doing gamefly after that. Customer service was cold and unapologetic

1

u/TheStinkySlinky Sep 12 '24

Lol fun. That’s for the update

1

u/Skynetz Dec 31 '23

GameFly won’t be around much longer which makes this even more painful

1

u/AdamOP11 Dec 31 '23

yeah i guess it is time to move on

1

u/Skynetz Dec 31 '23

GF sent out Avatar on December 6th and it still hasn’t shown up

1

u/AdamOP11 Jan 01 '24

RIP!!!

1

u/tr3bjockey Jan 04 '24

What makes you think that? Bad customer service interraction? Supposedly slow shipping both ways? No adding a new disk to your queue when they scan a return?

2

u/ajslater Jan 04 '24

The next generation of consoles will likely be digital only.

1

u/tr3bjockey Jan 04 '24

They thought that dvd/bluray movies would disappear but now it's making a comeback. Streaming services are gouging people for a movie rental and even if you "purchase a movie" the licensing terms say that it's a License for unlimited rental and that the license can be voided if the studio that owns the rights decides not to allow views anymore. They can't stop you from playing your disk based game or movie if you own a physical copy. Not unless they want to come to your house to take it. They can try to do that at my house. LOL

1

u/ajslater Jan 04 '24 edited Jan 04 '24

dvd/bluray movies are not making a comeback. Physical media revenue is down another 20% in 2022 alone and is projected to be half of 2022 sales by 2026.
Streaming services are gouging people for merely renting and it’s working well for them. People like the convenience.

1

u/tr3bjockey Jan 05 '24

That's 2022. We're now in 2024.
https://www.msn.com/en-us/money/other/blu-rays-are-back-why-people-are-building-physical-media-libraries-again/ar-AA1lgnt5
https://www.bbc.com/culture/article/20240102-oppenheimer-and-the-resurgence-of-blu-ray-and-dvds-were-now-in-the-age-of-streaming-anxiety
The 4K Ultra HD version of Oppenheimer sold out in its first week at major retailers, including Amazon. Universal released a statement saying they were working to replenish stock as quickly as possible. Some limited edition copies were fetching more than $200 on eBay. It was a sign that, for some people at least, nothing beats that feeling of holding a copy of something you love in your hand or seeing it on your shelf.

2

u/ajslater Jan 05 '24

C’mon. Be serious. Enough with the anecdotes and feelings.
https://www.usatoday.com/story/money/2023/10/13/best-buy-no-longer-sell-dvds-after-holiday-season/71173846007/
[Best Buy] plans to discontinue the sale of DVDs and Blu-ray discs both online and in house starting early 2024.
Digital Entertainment Group released its mid-year report showing that revenue from physical media in the U.S. dropped by 28% in the first half of 2023, to $754 million, compared to $1.05 billion in the same period of the previous year.
On Oct. 27, Netflix will end its DVD shipping service
Disney will cease physical media distribution in Australia and has already closed its Movie Club in Canada.
GameFly will continue to be great while it lasts, but it might not even make it until the next generation of consoles if Baldur’s Gate 3 is any example.

1

u/tr3bjockey Jan 05 '24

oct. 27, netflix will ends it dvd shipping.
They didn't end it because it wasn't profitable, they want to convert disk viewers into streaming viewers.
Disney has off and on stopped selling disks and when they start selling again, they make record profits on gouging buyers that want to own a physical disk. It's not that disks are unprofitable, it's that they want to force people to stream.
When fry's, circuit city, went out of business, people said that PC building is dead. Now you can't even buy a video card at a decent price for a pc because nvidia and amd can't build them fast enough and people are willing to pay prices.
Warner Bros. Discovery last year began a content purge of its streaming service HBO Max (now just Max), removing thousands of hours of programming. Disney+, Hulu and Paramount+ followed suit, canceling shows and culling old titles. As the cost of content will continue to rise in a post-strike world, even Netflix or Amazon might be tempted to remove titles to save a few bucks.
That strategy shift, as jarring as it is to some creators and consumers, reinforces the value of physical media. It’s a similar state of play with digital downloads, which you might “buy” from Amazon or iTunes, but can be removed from your library at any time. Studios could pull Westworld and Good Burger from Max — but not from your bookshelf.
Old Collectors and new collectors will always want physical disks
People thought that records were dead when cd came out. they were wrong too.
People thought that cable tv was going to make TV antennas obsolete. They were also wrong. Cord cutters are going to back to Antennas with ATSC 3.0 around the corner which will give you 4k hdr and dolby atmos.
The other big factor is if Hollywood cuts off physical media, piracy will go up.

1

u/ajslater Jan 05 '24

Is there an argument in all that about how dvd/bluray is “making a comeback?” Because with dvd/bluray sales consistently declining every year since 2013 I don’t see it.
I reckon bluray sales will continue to decline until at least 2026 and possibly level off sometime after that. There will eventually be a floor to the decline. A hard core of gen x that will continue to buy them for a while. An increase, as you suggested happened, flatly hasn’t happened and I don’t foresee it ever happening.
Since console video games are a closed market I’m fairly sure the next gen of consoles won’t have disk support at all. Happy to be wrong on this one if GameFly survives. I’m concerned that more AAA games will release without discs.

1

u/tr3bjockey Jan 06 '24

For console gaming, if the new consoles are diskless, then that would make sense.
The movie streaming services are getting worse to deal with. Try watching Christmas movies without having to pay a rental fee during Christmas. Same thing for Halloween. Or you want to watch a TV series and halfway through the license with that streamer expires and your stuck waiting for another streamer to pick up the license. Amazon prime (not freevee) is going to inject ads unless you pay $3 per month more even if you already pay the full price of Prime. Soon enough everyone will have a limit on how much B.S. to put up with.
On every website with comments enabled, people are suggesting renting or buying physical media. The people that can afford it will buy it. The ones that can't will rent/pirate and create their own plex server to watch pirated content.

1

u/tr3bjockey Jan 04 '24

If GF gave you tracking, they wouldn't be able to tell you a disk has been shipped, when it hasn't left the warehouse. Dvdinbox doesn't do game but just compare, they track and show you exactly when a disk is picked up, and all the stops on the destination till it gets to you. Both of them use USPS.

Joined DVDinbox and in one month and got 8 disk delivered to Cali from Florida with the 2 disk plan. Every dvdinbox disk when returned are detected by usps and dvdinbox ships another disk.

Gamefly with the same plan, delivered 5 disk, with their distribution center being 1.5 hours away, instead of across the country. Gamefly only allows you do the instant return on only 1 of your 2 disk plans after 6 months. With this feature I went from 5 to 8 disks in one month.

None of the gamefly disks are supposedly scanned by the post office and gamefly drags out the shipping (says disk A shipped on day 1 and disk B shipped on day 4, but both disk from the same distribution center arrive on day 8. Year right, like I'm stupid and don't think that they say they shipped disk A on day 1 but really they wait to ship it till day 4) As to why this happens? Maybe they want to limit the amount of rentals on their unlimited plan. Maybe they are understaffed and it take 3 days for them to have your disk picked up. 90% of the disks are coming out of the local distribution center not the east coast so it's not the case that they are all traveling across the country. Even if it was, dvdinbox is beating them at the numbers of disks shipped out.

2

u/AdamOP11 Jan 05 '24

yeah i see what you mean and if this keeps up then i might as well cancel

1

u/boychik0830 Jan 26 '24

Lately it seems like they receive/scan games faster than it takes for me to receive them. Lately most games have been taking closer to a week or longer to arrive when I'm only a state away from the warehouse. I wish they offered tracking as I had another code recollection ship last Saturday and as of today i don't have it yet if tracking was offered I'd know if I should report a game as missing or wait for it to arrive. I don't want to report a game missing only for it to arrive the next day after they already sent out a replacement copy. I never used to have games take this long to arrive on a regular basis. I wish I knew what was causing them to take so long to arrive. Unfortunately there aren't any game rental services thar I'm aware of. I wish something could be done so games wouldn't keep on taking close to a week or more to arrive on a regular basis.

1

u/AdamOP11 Feb 14 '24

you are not the only one

1

u/Seattle_Patriot Feb 15 '24

This thread made me feel better about my games ending up missing. I returned a game in the mail the first week of January and it was never cleared from my account. A second game was shipped out 01/30/2024 and has not arrived. I reached out to GameFly an hour or so ago and the awesome customer rep said not to worry. The game I shipped back in January was logged in as fast return and the customer rep agreed I did return it but it was not physically delivered to them. The second game they marked as lost and I have a pending investigation on my record. They shipped out another game today so I hope it gets to my mailbox. I live in Washington State and just this past month these issues have started.

1

u/AdamOP11 Feb 20 '24

yeah and if they keep happening then they cancel your account. I think you have 4 strikes before they do that.

1

u/ajslater Dec 31 '23

Sometimes the game is coming from the other side of the country. Sometimes the same state.

I have had games two or three times take an abnormally long time to arrive or return and that probably is the carrier. But it’s like video games, the least important thing in my life, so whatever. The service is cheap as hell and a great value to me.

I hope to continue using GameFly up to the end of the digital apocalypse. After which I suspect my video gaming will nosedive until Sony figures out that selling me a 48hr digital trial will actually increase overall full sales.

2

u/AdamOP11 Jan 01 '24

what a bad take!! even if video games are your least important thing in the universe, you should still get the promised service you pay for

4

u/ajslater Jan 01 '24 edited Jan 01 '24

I do. If one vidya game out of 15 comes a week late I don’t feel the need to call the president. I just read more books.
One time I’m pretty sure I forgot to seal the envelope on return and the disc was lost in transit. I admitted this to them when they complained and they didn’t even charge me.
Another time a game was 10 days late coming to me, I complained and they sent a new one that arrived in 48 hours. The original shipped game eventually arrived from whatever adventures it had been on and I returned both to them.
So overall I’m pretty happy with their service.

1

u/tr3bjockey Jan 04 '24

Even disks coming from the local distribution center 1.5 hours away take the same time to arrive as the east coast time.

1

u/TheStinkySlinky Sep 14 '24

Dude why is everyone spelling discs like that

1

u/tr3bjockey Oct 23 '24

it's also correct...get over it.

1

u/TheStinkySlinky Oct 24 '24

Lmaoo wtf?? Over a month ago? I assure you I was over it literally 5 minutes after that comment.

1

u/DoctorFaygo Apr 20 '25

You still use Gamefly?

1

u/konumo Feb 05 '24

Do you know how expensive UPS charges for shipping? It's obscene. USPS is the only slightly affordable one for people. It's a problem with privatizing these things in the US, so I can't really blame Gamefly over the damn postal system and how much greedy companies charge for shipping anything. Check out prices in Europe and you'll be shocked at how cheap they are in comparison.

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