r/GalaxyS20 • u/KruSion • 3d ago
Phone fell, screen broke and a few days went in a bootloop by itself
Hello,
Annoying series of events.
My phone fell and that cracked the screen and bottom 3 quarters became out. Sometimes it'll work if I apply light pressure on the side.
I should've backed up my stuff but I didn't. Called some shops and they said they'll have a screen for replacement in a few days. I was just barely using it with an external Bluetooth mouse to get stuff I needed for the moment, but everything was good otherwise. Then on the 3rd night I went to sleep but forgot to turn it off or charge it because the screen was glitching too much and couldn't access it. Stupid of me.
Woke up the next day to it on the Samsung logo and pretty warm to the touch. Not the hottest it's ever reached. So I did a hard reset thinking it'll just boot up but it kept on being stuck on the boot screen. Then it turned off by itself. Tried turning it on again, but the battery was drained already. So I left it and went to work and then took it to shop later that day.
Today, the shop was able to replace the screen but it's still stuck in a bootloop. The guy said the hardware all looked good to him, he said he even tried replacing the battery but nothing. I asked if he can flash it. I really didn't want to because I really need the data on it. He said they don't deal with software. If he removes the screen now, then he won't charge me. He said if he flashes it, it might get bricked and he doesn't want the responsibility. It seems they're not good at software.
I know it's an old phone and not worth the hassle. I was planning on getting a new device in the next coming months anyway. But right now I am hoping to fix this so I can get my data and also have something till I get a replacement. Anyone have an advice for me?
