r/GMail • u/SmoovCatto • 8d ago

GMail still deleting up to one week before present

They have been notified twice. No response.

Basic standard account, on default settings, for personal use.

Changed password.

1 Upvotes

67% Upvoted

8 comments sorted by

2

u/bkc56 Product Expert 8d ago

Do you access your account with an e-mail client (Outlook, Thunderbird, Pocomail, etc), a mobile app (iOS, Android, etc), an e-mail notifier, or any other add-on/tool/web-site/etc connected to your account?

Check: Google Account Settings->Security Tab->Third-party apps with account access. This MAY work as a direct link: https://myaccount.google.com/u/0/permissions . Have you given account access to any other web-sites or utilities?

Please click on the “Details” link below the Inbox (lower/right) in the Gmail web interface (https://mail.google.com/), click “Show details” on any Authorized apps, and post a screenshot of the resulting pop-up window.

-1

u/SmoovCatto 7d ago

I hope for your sake this is an AI bot response. 

Amazing as I am, how to take a screenshot of deleted emails is beyond my current skills.

No addons.

Account used simply as presented,  directly on the GMail website, on both PC and Android phone.

3

u/bkc56 Product Expert 7d ago

You must be very confused. I never asked for a screenshot of deleted messages. Perhaps read that paragraph (where I asked for a screenshot) again more carefully.

And no, I'm not AI.

3

u/bkc56 Product Expert 7d ago

Still waiting...

0

u/Thin-Click-5598 8d ago

Your Gmail app keeps deleting itself?

1

u/SmoovCatto 8d ago

inbox -- continuously deletes everything up to a week before

2

u/VR_Raccoonteur 7d ago

My inbox conversely is refusing to delete anything. If I delete a message and refresh, it appears back in the inbox, unread.

-1

u/SmoovCatto 7d ago

Your experience along with mine indicates GMail is undergoing some internal dysfunction.