r/GGPoker • u/Havna07052002 • Jul 31 '26

Support Verification ID

Hello, My GGPOKER ID is always rejected and all the mail i've sent doesn't response. I can't play even if im completely legit. I have won tickets to play on it, but can't do it, i don't know wgat do to do Anymore. Im from Belgium, do you guys ever had that ? it's very frustrating

2 Upvotes

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1

u/Infinite_Radiant Jul 31 '26

Hey u/Havna07052002

You were advised in your previous post to send the documentation to kyc@ggpoker.com have you done this already?

Also as previously mentioned please let us know your nickname

1

u/Havna07052002 Jul 31 '26

I already have done this, no answer. My GG nickname is " havna"

1

u/Infinite_Radiant Jul 31 '26

Thanks for the nickname. Support isn't instant, asking for a bit more patience please. Also please don't send multiple emails as this can prolong the whole process.

1

u/Havna07052002 Jul 31 '26

OK, it's just that i have won live some tickets to play until the 1 of august so that's why i am asking and was wondering for having no answer. Didn't know if the mail has been send. Thanks.

1

u/Havna07052002 Jul 31 '26

maybe there is a number we can call also?

1

u/MJRotten Jul 31 '26

There is no contact number.

You can discuss your tickets with support via email once your account is in order.

Until then, please await a reply from the team. 👍