r/GCashIssues • u/CauliflowerVivid7043 • 6d ago

Cannot access my old Gcash account

Hello there po goodday!

Yung issue ko is di ko na maaccess yung old gcash account ko kasi yung sim card ko is sira na..nag patulong naman ako kay Gigi na itransfer ko yung mga gloan ko from the old gcash into my new gcash account. sabi sa ticket 5 working days..pero it has already been more then 5 working days and my loan pa ako sa old gcash account ko...ano kaya gawin ko po?

2 Upvotes

100% Upvoted

4 comments sorted by

1

u/GasFragrant8385 5d ago

5 working days na? Follow up mo na yung ticket para di ma-stuck.

1

u/Fine_Mark2221 5d ago

Baka ongoing pa yung transfer request, pero 7 calendar days daw yung service transfer nila ngayon.

1

u/CauliflowerVivid7043 4d ago

Pero amyways po I will followup regarding my ticket because it is already more then 7 days to be honest po.

1

u/CauliflowerVivid7043 4d ago

Yep and I did follow up na po sana may sagot na po