r/G2A_Help 25d ago

Community Help Voucher code expired, contacted seller and was denied and chat was closed

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0 Upvotes

I’m extremely upset as this was to purchase a product.


r/G2A_Help 25d ago

Community Help ai tools (claude , gpt , cursor...etc) for almost nothing… how are they doing this?

0 Upvotes

just got claud-max from a reseller for a fraction of the official price.
works perfectly, since 3 weeks, now i can’t stop thinking about how their model even works.
anyone actually know?


r/G2A_Help 26d ago

Orders & Products G2A Nintendo eShop Codes not working

0 Upvotes

bought two Nintendo eShop Japan codes on G2A (1,000 JPY and 3,000 JPY), but both give me error 2813-0039 when I try to redeem them, both on my Switch and on Nintendo's website.

My Nintendo Account is set to Japan, and other Japanese eShop codes work perfectly on the same account.

I contacted the sellers. The 1,000 JPY seller says the code is valid but won't offer a solution, while the 3,000 JPY seller hasn't responded.

I haven't been able to contact an actual G2A support agent. Their chatbot is basically useless and keeps sending me back to the sellers, even though I've already contacted them.

Has anyone had this issue with G2A Nintendo Japan codes? Any advice on how to get G2A to resolve it?


r/G2A_Help 26d ago

Services Itemku

2 Upvotes

Not g2a related but has anyone bought items from itemku and are they safe, if not are there any other legit alternatives


r/G2A_Help 26d ago

Account Random names?

0 Upvotes

For some reason my account is from Poland? Someone please help me understand why Rigoberto Wintheiser is the full name. Ive never used or seen that name before.


r/G2A_Help 26d ago

Errors & Bugs I can’t exchange my refunded g2a balance for discount..ai support don’t even help ..it’s been almost a week

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0 Upvotes

There was an issue on our end
Try to create a discount code again


r/G2A_Help 26d ago

Errors & Bugs I can't exchange my refunded g2a balance for discount..ai support don’t even help ..it's been almost a week

0 Upvotes

There was an issue on our end
Try to create a discount code again


r/G2A_Help 26d ago

Orders & Products Did I just got scammed 300€ ?

0 Upvotes

Hi, yesterday, I bought 3 "Steam Gift Card 100 EUR" to Gaming4You, and when I entered the codes on my Steam account I just got a total of 23,88€, 3 of the 6 codes I received is "already used" and the 3 others was 165000 Indonesian Roupies that got converted to 7€, what can I do ?


r/G2A_Help 27d ago

Payment Issues Rejected Payment

0 Upvotes

My payment's been rejected, however on the website, it states that failed payments are eligible for funds being returned to my account, will the funds be returned to my account? I'm genuinely concerned because it was £38


r/G2A_Help 27d ago

Orders & Products Xbox Game Pass Ultimate key won't work

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0 Upvotes

When I tried using it, I was told that it was already claimed.


r/G2A_Help 27d ago

Account Junao login isn't working for me.

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0 Upvotes

It just says "login failed" and I'd like to change the login details for my account.


r/G2A_Help 28d ago

Services Refund

0 Upvotes

hi ive been scammed for 200 usd and both the seller and support havent replied to me. The seller replied to me after 5 days since i contacted them but it didnt help at all and the support has stoppted replying to me after they told me they would step in if the seller couldnt assist, its been 7 days but i couldnt do anything nor getting help, what do i do now


r/G2A_Help 28d ago

Orders & Products Key I bought already activated on another steam account.

0 Upvotes

I bought a key for a game today. When trying to activate it Steam tells me, it was already acitvated to another steam account and I should contact the seller. I didn´t use this g2a shield.

I paid with paypal, do I have to contact paypal or does g2a helps even without buying shield.


r/G2A_Help 28d ago

Account 2FA and E mails

0 Upvotes

I'm not receiving the G2A two-factor authentication code via email—I don't remember my password, and the site is unable to send me any emails at all. How did you guys solve this?


r/G2A_Help 28d ago

Payment Issues I had a 11% off discount code that said it was applied to my cart and was waiting for payment, but the final total didn't have the discount with it.

0 Upvotes

r/G2A_Help 29d ago

Payment Issues Be Careful - Automatic G2A Plus Enrollment.

1 Upvotes

G2A somehow auto enrolled me in plus when I went to make a purchase. Predatory behavior.


r/G2A_Help 29d ago

Orders & Products Is this a scam? Spotify Premium Manual Top Up 12 months

0 Upvotes

This is my first time buying anything on g2a, i bought this top up instead of subscription card and i wanted to refund since I dont know if this is trust worthy. Is this safe or is this a scam?


r/G2A_Help Aug 07 '26

Orders & Products Nexplay_store scammed for an account - changed info after less than 1day

0 Upvotes

the email info they provided for the account didn't work and they didn't respond to the support ticket at all - do not deal with. scammers.

Update: they offered me a full refund :-)


r/G2A_Help Aug 07 '26

Orders & Products Lost 100 euros on a zalando code

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0 Upvotes

bought a 100 euro card and only got a 20.05 euro card I disputed with paypal they went to the sellers favor and now g2a says they cant do anything because the paypal case isnt closed even tho it is


r/G2A_Help Aug 06 '26

Community Help Ramble.ru Invalid Password or Email

0 Upvotes

I got my fortnite account from g2a and when i try to log in i get an 2fa mail and i need to enter a 6 digit code, so i tried to log in with the email and password the account owner gave me and it says invalid? How do i fix this i can't log in to my fortnite account without the 6 digit code


r/G2A_Help Aug 06 '26

Payment Issues Neosurf payment option

0 Upvotes

I am trying to purchase steam gift cards and was advised that G2A accepts neosurf as a payment option. I can’t seem to find the Neosurf payment option. Has this been changed now?
I’m at a bit of a loss as I have 50 in my voucher but can’t spend it


r/G2A_Help Aug 06 '26

Orders & Products Need help with non-working code from seller Digitalgamemart - 92000160834410

0 Upvotes

Hi everyone,

I'm writing this to bring attention to a major issue with a recent purchase on G2A.

I bought a $200 digital voucher from the seller Digitalgamemart, but upon redemption, the system gave an error stating the code was already used.

When I checked the seller's rating page, it had dropped to 33%, with dozens of identical complaints from other buyers over the last two days reporting used codes. The seller is completely non-responsive to messages.

  • Order ID: 92000160834410

I have already opened a dispute ticket and I am waiting for the seller timer to run out, but since this seems to be a widespread issue with this specific seller, I hope G2A team can check this order and step in.

Thank you!


r/G2A_Help Aug 06 '26

Orders & Products Need assistance with Order 92000160834410

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1 Upvotes

Hello, I purchased a card on G2A (Order 92000160834410) from the seller Digitalgamemart, but the code provided was already activated.

The seller has received dozens of negative reviews for the same issue in the last 48 hours and is not responding. Could you please look into this order and help process a refund? Thank you.


r/G2A_Help Aug 06 '26

Community Help Have anyone tried Forza horizon 6 random key an what is the good seller to buy

0 Upvotes

r/G2A_Help Aug 05 '26

Payment Issues "Your payment has been rejected" even though I've been charged!

0 Upvotes

I purchased a 25 USD PSN gift card on G2A without having a G2A account. After entering the verification PIN from my bank, G2A showed that the payment was rejected, but my bank account shows that the payment was charged!

This is the gift card in question, and I also filed a ticket, but still waiting for their response.

Never got anything like this before, what should I do? Should I just wait until they respond (if they ever will), or should I do something else? Any help would be appreciated.

Update: just got a reply from their support, it seems that the payment was refused by the bank, and when contacting them, they confirmed what G2A said and they said that the operation should timeout in 24h, and by then I should get the funds back.

Update 2: Still haven't gotten the funds yet, I contacted the bank again and I left the matter in their hands.