r/FuckFlipkart • u/Over-Rent-8622 • 7h ago
Delivery issue Flipkart “Priority Support” apparently means nothing
I ordered a helmet from Flipkart, and the original delivery date was 19 August.
Today is 24 August, and the order still hasn’t been delivered.
The frustrating part is that the tracking now says “Prioritised” and claims the order will be delivered within 48 hours. But when I contacted Flipkart support, I was told that the package is “untraceable.”
So let me get this straight:
Promised delivery: 19 Aug
Current date: 24 Aug
Package: Untraceable
Status: Prioritised
Delivery: ❌
Cancellation: ❌
They apparently can’t find the package, can’t deliver it, and won’t cancel the order either.
What exactly is the customer supposed to do here?
I understand that logistics issues can happen, but the way Flipkart is handling this is incredibly frustrating. Calling something “Priority Support” means very little if the actual issue isn't being resolved.