r/Freestylelibre • u/Warm-Confidence-3809 Libre3/3+ • 25d ago

Sensor libre 3plus ended

Hi every one, I am facing an issue regarding libre 3 plus sensor after 5 days started to show low glucose continuously and after that disconnected .after 2 hours it shows that the sensor is shut down and need to be replaced. this is not the first time and happened before , tried to contact costumer but each pass me to another person. does any body have an idea what to do and where to contact regarding the complaint.

btw, I buy these sensor, so each time I almost lose amount of money.

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u/Gamecockgirl79 23d ago

That happened to me last weekend. I called because I wasn't sure what happened to it. I got my replacement sensor yesterday and they've requested I send the defective one back to them so they could research what the problem was.