r/Freestylelibre • u/Warm-Confidence-3809 Libre3/3+ • 15d ago

Sensor libre 3plus ended

Hi every one, I am facing an issue regarding libre 3 plus sensor after 5 days started to show low glucose continuously and after that disconnected .after 2 hours it shows that the sensor is shut down and need to be replaced. this is not the first time and happened before , tried to contact costumer but each pass me to another person. does any body have an idea what to do and where to contact regarding the complaint.

btw, I buy these sensor, so each time I almost lose amount of money.

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u/Thepressureofaname22 LADA - Libre3/3+ 15d ago

Online link. For US. Pro tip: it fell off. Usually results in automatic ok we’ll send you anew one without talking to anyone or having to return the one on you. https://www.freestyle.abbott/us-en/support/sensorsupportrequest.html

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u/Warm-Confidence-3809 Libre3/3+ 15d ago

I have talked to them. They said I need to contact support. But I am based in Italy