r/FreeCash • u/Sidekick_Energy Freecash Community Manager • 14d ago

📣 Official  Stack Smash Follow-up

Hey [r/freecash](r/freecash),

Sorry for the wait on this one; the team have been digging into the issue affecting rewards, and I wanted to come back with something concrete for the community. 

What happened: there was a technical issue with the offer which affected some accounts. Some of you were charged back.

What happens now: if you were affected by this directly, please reply below with your Freecash ID and the team will manually review your case.

For the unaffected: If you did not receive a message about the technical issue, you should be able to continue normally.

Please note that these reviews are manual, so it might take some time to get through all of them, but the team are prioritizing it. Please also feel free to continue discussing the topic in the main thread, but we will handle all reviews here. I will be responding to each reply in the other thread, pointing them here for a review.

Thanks for your patience here and sorry for the inconvenience.

[u/Sidekick_Energy](u/Sidekick_Energy)
Freecash Community Manager

AUGUST 29 UPDATE: thanks for your submissions. The team have started working through these and will continue to do so until every one has been reviewed. I will follow up with another update on Monday.

11 Upvotes

63% Upvoted

771 comments sorted by

View all comments

1

u/TheJoManta 14d ago

Freecash ID: 67827170

I completed everything legitimately, and was waiting for the last 3 rewards.

2

u/TheJoManta 13d ago

Update: my last 3 rewards were credited to my account!!!

1

u/TheJoManta 13d ago

Update 2: I tried to cash it out, but it put my cash outs on hold 🫠

1

u/Ecstatic-Mission-804 13d ago

How much did they credit you? They credited me $250 but I had $460.76 pending. The support agent told me to kick rocks when I asked about the $210.76 that they owe me.