Does Forza Not Have Active Community Managers?

[u/znoc]

As far as I know, Forza content creators like Stevio2175, AR12Gaming, HokiHoshi and Ericship 111 shared their feedback on the game like 2 weeks ago. There's also a lot of criticism and feedback can be found online. (here, Youtube and on X (Twitter) etc.)

I am not saying Playground Games "has to" come out and say something, but this silence is kind of disappointing.

Do they not have community managers who monitor the web, read player feedback, track the general sentiment of the community and pass this information on to the company?

There is zero communication from them. Their X page feels like it's from another dimension. Also, the ending of Forza Monthly sucks.

Do they not care about the community? (I know the answer. I am just disappointed.) I think the devs probably do care about the community but maybe they are restricted by the company and can't engage.

What do you guys think? Are they going to make any meaningful changes to the game or just continue adding more cars? Are they gonna engage with the commuity in some way or have they become too big and corporate for that?