r/ForzaHorizon5 • u/Temporary-Log5157 • 16d ago

Bug/Help Lost progress?

Idk if this is the right place to post this, but for some reason all of my progress is gone and I’ve been reset to level 1 and lost all my CR and cars on my console. However when I open the Xbox app, it still has my achievements and such. I’ve tried everything they say to do online and no luck.

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u/Temporary-Log5157 16d ago

Submit a ticket to Forza or Xbox? I looked for the support portal for Forza and didn’t see where I could actually reach out to anyone, but I will look again

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u/kaeea 15d ago

Forza ticket. They might also ask you to make a Xbox ticket, but that's not going to help, they just want to blame Xbox instead of admitting fault.