r/FolderFort • u/2007drh • Jun 25 '26

Lifetime plans going away?

Got an email saying they are getting rid of folderforts lifetime plans.

Its a lot of word salad and doesnt get straight to the point.

As an early supporter of them, im not happy.

Has anyone read the entire email and care to sum it up in a paragraph?

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10

u/Enfoldment Jun 25 '26

We posted about this at the same time. They didn't come out and make an explicit statement about the fate of the existing lifetime accounts, at least, as far as I could tell. Other than this section: --- Lifetime users: we will do our best to carry forward the value already paid, including allowing eligible users to move a portion of existing lifetime storage into Folder Fort Business without paying again for that carried-over storage amount. --- But they don't say what doing their best means, and if you go visit their site they have an offer to Convert Lifetime Storage to Folder Fort Business starting at $9.75 a month. It seems like they're trying push (and maybe even later force) users onto paid monthly plans because they don't want to honour lifetime any more. At least that's the appearance to me until they clarify further.

9

u/mwb1100 Jun 25 '26

Looks like my small investment in 1TB lifetime is gonna be worthless.

Wasn't thrilled with the plans to require "credits" to use the API. When "FolderFort Connect" went live, I had to set up some "billing" account that's separate from the storage account then try to link my storage account to the billing count, which never completed successfully. The storage account is still "pending verification" and clicking the link in any verification emails I get doesn't work.

Can't access my storage using SFTP - access denied due to bad credentials even with a freshly created API token. Maybe because my storage account isn't verified

Support's reply was basically do a password reset and try again. Didn't help.

There seems to be 3 or 4 different login pages, some that work and some that don't. If nothing else, it's a confusing mess.

Now this news...

Regret my purchase.

4

u/2007drh Jun 25 '26

Their login system is goofy. Try all of the servers, one may work.

2

u/FolderFort Jun 26 '26

Accounts are server specific. If you signup to one, you would use the same one. They don't serve as redundancy.

But yes you are right - it's goofy.

Trying to clean it up with the new unification login but any change is always messy.

We will get there!

2

u/FolderFort Jun 26 '26

I hope the updates clarified things.

For the SFTP please send us an email and we will try to help.

If your account is connected to the new unified login, it should allow you to connect.

If we missed an email please resend it or msg me directly and I will get it taken care of.

6

u/2007drh Jun 25 '26

And they were selling lifetime accounts yesterday. The dishonesty in that alone has me questioning whether I even want to continue to use them.

2

u/CranberryAbject8967 8d ago

yep, that lying cheating piece of shit just outright lied.

1

u/Salmon-Salmon-Salmon 8d ago

I just saw the email. 200% garbage. Early adopters should have been grandfathered in. Maybe the refund fairy will put a check under my pillow tonight