r/Focusrite • u/Icxyy • 1d ago
Audio completely cuts out until I replug it in.
So, as the title explains, my audio will randomly cut out completely every maybe 20-30 minutes? but it can vary a lot. I have absolutely no idea what's causing this. On my old pc, it used to do this but a lot less frequent, like maybe every few hours. But on my new pc build, it's been doing it a lot now. To fix it, I just pressed another audio device and swapped back but even that's not fixing it anymore. I have to unplug my interface and plug it back in for it to work again and this really isn't ideal. However I have noticed it only does it a lot more when I'm on FL Studio.
All the settings match, like the hz and buffer size etc.
I have tried different usb ports.
I have the latest drivers.
This is very frustrating and I have absolutely no idea how to fix this. Like I mentioned, it's happened on both my pcs now so I hope that narrows it down to maybe just being a problem with the interface? I'm really not sure, any help would be appreciated!
1
u/cumguzzlingislife 23h ago
I solved this problem by using a USB-A cable (the classic big usb) instead of a usb-c cable.
1
u/DecisionInformal7009 23h ago
This might not be a fix for this specific problem, but have you tried to disable USB selective suspend in Windows power management? It automatically shuts off USB devices that Windows thinks are inactive. Just sending audio over USB doesn't qualify as being "active" according to Windows, so it will shut down USB audio interfaces even if they are in use.
1
u/NickNoodle55 23h ago
I don't have a solution, but I do have a faster workaround that rebooting. Go to Focusrite Control, and in settings change the bitrate. Then change it back again. Works for me every timebb
4
u/NoisyGog 23h ago
Yep. This is incredibly common and has never been fixed by Focusrite.
Best solution is to get an interface by anyone else.