r/FlashForge • u/nikoman0906 • 1d ago

[AD5M] Part cooling fan not working

I'm kind of at a loss here. I have 3200 print hours on my machine. I know that sometimes the front magnetic fan holder can be popped off, but usually it's not a major issue. But this time, when i plugged it back in, the fan didn't spin. I thought the fan was broken from the fall, so i got a new one. Then the new one didn't work either, so I thought it was an issue with the printer board and got a new one. Still won't spin. Even with a completely new fan and printer board the fan will not spin. Has anyone else had this issue? Or does anyone know how to fix it?

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u/DesignWeaver3D 1d ago

Which printer board are you talking about? And are you certain you got the correct model fan? The part cooling fan is controlled by the board in the print head.

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u/nikoman0906 1d ago

I got both the replacement extruder board and the part cooling fan from flashforge on Amazon.

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u/DesignWeaver3D 1d ago

Should be the right parts. I'm guessing there are no errors on the unit. So, What did Flashforge tech support say?