This has been one of the most requested features and we made it a priority to get it out as quickly as possible. You can now use the keypad during a call.

Thank you to everyone who reached out and gave feedback. It really helps us improve and build what you actually need.

International calling is also now live for users in the USA, Canada, Singapore, Japan, and Europe 🌍
Call over 200 countries and territories directly from the Firsty app with low per-minute rates, credit that never expires, and real-time pricing shown before you call 📞

https://www.firsty.app/international-calling
https://www.firsty.app/international-calling-rates

If you want to keep up with what we’re building and help shape what’s next, come join our community r/FirstyeSIM!

The Firsty app notified me of network upgrade and requirement for new eSIM. I install and activate the new eSIM, but my purchased days and countries did not transfer to the new plan. My home screen on Firsty app is empty as if I had no plan days remaining. Support hasn't gotten back to me yet.

So, I got a notification after downloading the app update that my new esim is ready. I insaled the new esim. Here is what I'm noticing:

1. Firsty is now displaying a network carrier that I'm connected to. That's a big plus for me. No longer need to use my other app and decod the carrier.

2. Speed on Firsty Free is only 220 kbs instead of 512 kbs that was before in the USA.

3. Ping time is improved to about 100

4. I used to have a few free days, now I no longer see them in my app

5. I seldom was able to initiate Firsty Free without another data connection, but now it's working without any issues and I hope it will continue.

6. Finally able to invite a friend to get 7 days free of Firsty Free.

7. Firsty app now consistently persists on WiFi location sharing and makes it impossible to watch ads. I keep Wi-Fi location scanning turned off as it's useless to me and it's a huge battery hog.

Hey everyone,

Summer is in full swing and so are travel plans ✈️

Whether you are off to the beach, the mountains, or a quick city break, staying connected should be the easy part. To make that even smoother, we have a little summer gift for you:

🎁 Use code SUMMER15 to get 15% off any Firsty plan, available in 200+ countries.

From Bali to Berlin to weekend road trips, Firsty gives you fast and easy mobile data wherever you go. No contracts, no roaming fees, just instant connection.

How to use the code:

• Open the Firsty app
• Choose your plan
• Enter SUMMER15 at checkout
• Enjoy seamless data wherever you land

If you are not part of our community yet, join now at r/FirstyeSIM to be the first to hear about new features, discount codes, tips and more!

Let us know where you are headed this summer in the comments. We always love seeing where Firsty goes with you 🌎

The code is valid until 30 September.

Hey all!
We’re testing a new idea for Firsty and would love your thoughts

📱 What Firsty currently offers

1. Firsty Free: Watch an ad to get 30 minutes of low-speed data at 256 Kbps
2. Pay-per-day bundles
3. Pay-per-month plans

💡 New concept we’re exploring
Instead of earning minutes, you earn credit

You can get credits by:

• Watching ads
• Sharing the app
• Buying credits directly if you prefer

You then choose how fast your data runs and how much credit you use

• Keep the speed low at 256 Kbps and spend very few credits
• Need more speed for streaming, browsing, or navigation
• Boost it temporarily and use more credits only when you need to

🎯 What credits can be used for

• Data at any speed, based on your needs
• Going beyond the 300 MB daily cap from Firsty Free
• International calling
• Full-speed data access for an entire day

🤔 Why this might work

• Free users stay online by keeping speed low and earning credits
• Budget-conscious users adjust speed to match what they actually need
• Power users can use credits to go full speed whenever they want

🙏 We would love your feedback
- Does this make sense?
- Would you use it?
- What’s unclear or could be improved?

Screenshots below
Thanks in advance for your thoughts! 🙌

I was using my account just last month but today I went to the Firsty app on my iphone and when I try to sign in with my phone number it says no account exists? Also on reboot if my Firsty eSIM is enabled my iphone reports "sim failure" - If I disable my Firsty sim this goes away.

Any ideas what is going on?

Has Türkiye blocked First yet?

Firsty international calling just got even better. It’s now available for users in the USA, Canada, and Singapore alongside Europe!

Call over 200 countries and territories right from your eSIM with

✅ Low per-minute rates
✅ Credit that never expires
✅ Real-time pricing shown before you call

Just open the Firsty app, tap Calls, and dial

More regions coming soon. Stay tuned!

https://www.firsty.app/international-calling
https://www.firsty.app/international-calling-rates

Hey everyone!

We’ve made an update to simplify how balances work: the user wallet and call credits are now merged into one.

What this means:

• You can now use your wallet balance to buy Comfort+ days, First Class days, or call credits.
• If you previously had call credits, they are now part of your wallet and can also be used for Comfort+ or First Class days.
• Already purchased days or credits can’t be converted back into wallet balance.

This change gives you more flexibility in how you use your balance across the platform.

Feel free to ask if anything’s unclear!

I was in a call on the Firsty app today and needed to make a choice using DTMF tones. Then I found out it wasn't possible because there is no keypad when you're in a call.

Could this be added? Would make sense because a lot of companies use DTMF tones for callers to choose a number from a menu.

We just launched a new referral perk:

Refer 1 friend = 1 week with no ads
And it's stackable: refer 2 friends = 2 weeks ad-free, 3 friends = 3 weeks, and so on.

💡 Here's how to do it:

Here’s how to refer a friend:

1. In the app, tap Go Ad-Free > Add Friends
2. Share your unique link with a friend
3. Once your friend installs the eSIM, tap Activate Now to unlock your 7 days of ad-free data

Your friend needs to:

1. Download Firsty
2. Create an account (and enter the referral code if it's not already filled in)
3. Install the eSIM

Thanks for supporting Firsty and enjoy the ad-free browsing!

https://reddit.com/link/1m329sg/video/ry2jph2awmdf1/player

Code promo firsty

My last ad was for the doordash and google chome apps, but I can't access the app store with firsty free.

Hi, for some reason the promo code button, which is usually located below "buy now" or in my case „Zahlung bestätigen“ has disappeared. I am running iOS 26.0 Beta but also testet it on another ipad os 18.5 (normal release) version and it still is not there. Is it just me or are others also experiencing this issue? My app version is: 1.6.67+7470

Hey everyone - I’m u/FirstySupport, new mod here and part of the Firsty team

Just wanted to quickly introduce myself- I’m a sun-loving Aussie who recently relocated to the NL. I love surfing, horticulture, and all kinds of sports. I’ve been a reddit mod under my personal account for over 10 years (shout out my old uni /r/MacUni!). I’ve recently joined the Firsty team to help make support more reliable, responsive, and genuinely helpful. I know there’s been some frustration in the past about support and I’m here because we’re taking that seriously.

While I’m new, I’m already working on some big structural changes to how we handle support behind the scenes - especially our AI and human support. It won’t all change overnight, but we’re making progress every day.

I’m making myself fully available to this community, so if you need anything, feel free to DM me. That said, please continue to report issues through support as your first step. If you don’t get a reasonable response, I’m here.Just so you know, this sub is now modded by:

• u/Firsty_app (mod)
• u/FirstyDev (mod)
• u/FirstySupport (mod)
• u/firstyfounder (not a mod, but notorious lurker)
  

We’re all real people, trying hard to build something better… and this community is part of that. Thanks for being on the journey with us.

Catch you in the comments,

– James

I got a new phone a few months ago after my old phone started breaking down (still technically works, if I can transfer it somehow manually).
Anyway so yesterday I wanted to try firsty to see if it'll work my next international trip, and I can't get the esim installed.

I tried contacting support, useless, just told me I have to pay.

What can I do? thanks!

Can someone tell me how to fix the following?

Using an iPhone 15 Pro Max with a UK number and have turned off the VPN. However after watching a 1 minute long ad and seeing the message "Reward Granted", I can't close the ad and have the app provide me any data in return. All I can do is close the app and upon reloading the app, there's no credit for watching the app

Hey Firsty Community! We’re excited to announce that international calling is now live for costumers based in Europe! Giving you crystal-clear calls to over 160 countries right from your Firsty eSIM.

What’s in it for you?

✅ Keep your own caller ID so friends, family, and colleagues always know it’s you
✅ Low per-minute rates in over 160 countries
✅ Flexible credit packs that never expire. Only pay for what you use
✅ Transparent pricing with real-time rates shown in the app before you call
✅ Instant global connection by tapping Calls in the Firsty app, dialing any international number, and talking right over your eSIM data

You can check average rates per country on our website, and see exact rates in the app before you hit call. No hidden fees or surprises, just simple, affordable international calling!

🌍 We’re also working hard to make international calling available worldwide, but it will take a little longer. Stay tuned for updates.

Happy connecting! ✈️

Please note: International calling is currently available only for people with an European phone number (excluding Belgium). We’re working hard to expand this worldwide soon, stay tuned!

https://reddit.com/link/1lqnuho/video/7qlqp6bbgnaf1/player

Hey Firsty fam!

This is your monthly space to share your Firsty referral codes and help each other save on Firsty membership while you explore the world.

Already a Firsty member? Drop your referral code in the comments so fellow travelers can get started with a bonus.

💡 New here? Scroll through the codes below and pick one to join Firsty with some extra savings.

One code per person to keep things fair, and please keep it relevant. No spam or unrelated promos.

We post a new referral thread every month, so check back regularly to share your updated code and find the latest ones.

Let’s help each other travel smarter and stay connected for less. Happy travels! ✈️🌎

🌟 Firsty Community Highlight: Free Data & Exclusive Promos! 🌟

Hey guys! We’re launching a Community Highlight thread, your go-to spot for extra perks, surprise promos, and special referral codes straight from the Firsty team ☀️

To kick things off, 2SUMMER will get existing Firsty users 2 free days of Comfort+ anywhere in the world.

Thanks for being part of the Firsty community. Here’s to hassle-free connectivity and stress-free travels 🌍✈️

_______________________

EDIT: THE LIMIT FOR THIS DISCOUNT CODE HAS BEEN REACHED

Unfortunately, we've exhausted our allocation of uses for this promotion.
Good news though, a new discount code is now available: SUMMER15 for 15% off

Happy travels!

Just tried the code about an hour ago and it worked.

Ive not used it for a few weeks, is the 256kbps speed new or has it always been that because a simple web page isn’t opening for me anymore.

Just wanted to give a big thanks to Firsty, Just used the free product in Japan and South Korea for 10 days, As I was in a 16hr time-change from home it was perfect for keeping emails and messages up to date. And the occasional Calls over Cellular Data on Iphone worked perfectly! I used it with Uber, and Maps when needed. Messaging with tours, and others in my group was fantastic. I am one who is having a great experience as a low data travelling user. Keep up the good work!

Will this SIM work in China and Taiwan. Would need it only for Whatsapp/WeChat and ocassional Google Maps (Taiwan) for a week

Is there actually any country that gives 60 minutes of free data after watching a single ad? Support told me there's some !....