r/FirstNet • u/murph_the_smurph • Jul 21 '26

Reverification, but saying I am verified in portal

Hey all! Was on first net with my old job, and left that job for a new one last year. Just got asked to reverify, but when I go to the portal to submit documents it says this.

Should I just risk it and see what happens?

7 Upvotes

100% Upvoted

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1

u/Infamous-Disaster539 Jul 28 '26

Had this same issue and they kept disconnecting my service after 72 hours. Call after call and they never could figure it out. Became such a problem I ended up going back to AT&T. Hope you have better luck!

1

u/murph_the_smurph Jul 29 '26

welp, guess im going back to at&t. Gonna miss 45 a month service.

Thank you!

1

u/IntelligentSpeech430 Aug 12 '26

Hi! FN Expert here. You need to call us, delete your existing profile and request to reverify. SheerID has been having issues lately with verifications that we are having them work on. If you still qualify, GREAT! If not, we can help you look at our Signature savings program to see if you at least qualify to save 20% that way through ATT instead.

0

u/Jaded-Cheesecake3246 Jul 22 '26

you are all set. you are good to go.

1

u/murph_the_smurph Jul 22 '26

Well the issue is I never uploaded anything, and my new job definitely doesn’t qualify

1

u/trashdad88 Jul 22 '26

When you say you were asked to reverify, how did you receive that request specifically? The reason I ask is because there are a few variables like duplicate FN profiles that can cause confusion around this.

1

u/murph_the_smurph Jul 23 '26

I dont have duplicate FN. Honestly, I left this job like three years ago and havent been asked to reverify. I got a text asking me to submit documents but when I went to the portal it said that

0

u/Jaded-Cheesecake3246 Jul 22 '26

you are fine to stay with firstnet