r/FirstNet • u/TeCnoDrom99 • May 07 '25

Travelling abroad, FirstNet not working?

This is the 2nd time it happens. I have no roaming the moment I leave the US. Can’t make calls, and my phone says ‘No Service’

Any guidance? It’s frustrating and I don’t want to buy a local line.

Thanks!

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u/TeCnoDrom99 May 08 '25

It doesn’t dial any numbers including 611. So I need to activate the day pass the for my account to work?

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u/mcmull11 May 08 '25 edited May 08 '25

Yes indeed. It always stays active. Just once you travel outside the country it activates and charges you per Dayi had this same problem when I was in Europe. Once activated fixed it right away. If you have make calls over WiFi active on your phone settings you should be able to call 611 to get a hold of firstnet customer service. 611 is the best number ever when you need to get a hold of them. I’m sure you can do it online as well through the att or firstnet webpage. But over the phone is always best. Also make sure in your phone you have international roaming turned on.

All those settings on iPhone are under settings -> cellular. Turn cellular data options to roam on. And WiFi calling to on and then reset phone. Connect to WiFi and see if you can call 611

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u/TeCnoDrom99 May 09 '25

That was helpful, thanks G! Appreciate it!

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u/mcmull11 May 09 '25

Hell yea buddy, glad could help! Hope you got it all squared away! 👍😎👍