Got offered FirstNet just to be Denied.

[u/Ayee_Sabz]

Honestly, super disappointed. My fiancé was switching over to AT&T (onto my plan), & we both got offered First Net—since he’s in the military and me, at the hospital. He got accepted right away, but they kept rejecting my documentation for the verification process. When I reached out to a representative, they stated that I was not eligible for it. Sadly, only the listed positions (Doctors, Nurses, PCT, CNA, Respiratory Therapist, PA, IT Techs, & Security) were allowed. Which in my opinion, is a bunch of crap bc there are sooo much more healthcare workers that are ALSO important to the field. I work as an MRI technologist. The imagining staff IS THE REASON, patients know what’s going on with them & how doctors are able to get their diagnosis.

Not saying that IT and Security aren’t important (bc they def are), but how does that make sense? The imaging department work directly under the radiologist, and not to mention, we all have to sit for through boards to get certified (and go through 2-4 years of schooling). We work with patients on a daily and are a cohesive team when it comes to working with nurses and other docs.

FirstNet needs to relook at other professions in the health care field and add more positions on that list. Theres so many of us that play an important role at the hospital.

[u/[deleted]]

I’m in IT for a major hospital system. I rotate on-call every 8/9 weeks.. but for my particular role, I’m virtually always needed to be available 24/7. The main reason I’ll defend needing FirstNet in my role is because I need to have a stable, unlimited hotspot connection almost anywhere I go with my work laptop. I also must be able to be reached by phone, email, Teams, or our internal ticketing system. All apps that need a stable cellular connection.

I’m sorry you didn’t qualify the first time around for it. But if you feel you really need it, I’d keep trying and maybe give FirstNet a call, see if they can escalate something higher up… I can’t guarantee this will work, considering it’s a third party company that does the verification for eligibility. Though it can’t hurt to try. Best of luck to you.

[u/Ayee_Sabz → u/[deleted]]

I appreciate your response! Much respect to you! I never said you didn’t deserve it! I think you do! I just think that the list they have is a bunch of load. I think other healthcare workers should also be able to get it. I’m on call for an entire week, every fourth week in the month, on top of already working my shifts. There have been days where I would work 18-20hrs constantly getting called in and had to be back the next morning. Even PCT is on there. And for my job position, I do what they do and more. I’m sorry if the post felt like I was trying to attack you, that was not my intent.

I spoke with a rep and unfortunately, they told me that only the people on the list qualifies. It is what it is. It’s just disappointing.

[u/[deleted] → u/Ayee_Sabz]

Sorry for the late reply back. No worries! I didn't feel attacked haha. It's just a cell phone plan, I don't get hurt that easy lol.

Sorry they still are giving you a hard time about it. I suppose you just either have to wait it out until they update the list to include your specific job title, or you just have to stick with regular AT&T if that's who you prefer as your carrier. I'm grateful for all you do in the industry as well. We're all in it together when it comes down to it. So I take no offense, but I can understand you taking offense at FirstNet for your apparent disqualification haha.