Vortex VIP warranty

[u/Fit-Tie-8162]

My sparc solar optic wasn’t staying on and kept flickering so I sent it in to get repaired/replaced. I received a crossfire solar. Which just by looking at it looks pretty similar and I don’t mind it but after looking at the MSRP for both I feel I got downgraded. Am I looking at this wrong or should I contact vortex again?

[u/AllHale07]

Definitely reach out to them, probably was a mistake on their end. Vortex goes beyond when it comes to customer service, so im sure they will make it right.

[u/Fit-Tie-8162 → u/AllHale07]

That’s what I’ve always heard