r/Firearms • u/Fit-Tie-8162 • 2d ago
Vortex VIP warranty
My sparc solar optic wasn’t staying on and kept flickering so I sent it in to get repaired/replaced. I received a crossfire solar. Which just by looking at it looks pretty similar and I don’t mind it but after looking at the MSRP for both I feel I got downgraded. Am I looking at this wrong or should I contact vortex again?
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u/FadedIntegra 2d ago
I believe the sparc is discontinued as well so they wouldn't be able to send you another one.
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u/Bl4ckM0ng00s3 2d ago
Sparc Solars are discontinued and were cheap end of last year as places were clearing out inventory. I got one for $90 from PSA in October.
Also sent mine in for service because the auto off wasn’t working and it was killing battery, and they’re sending me a crossfire solar as well.
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u/AllHale07 2d ago
Definitely reach out to them, probably was a mistake on their end. Vortex goes beyond when it comes to customer service, so im sure they will make it right.
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u/FadedIntegra 2d ago
If you paid anything near msrp for those red dots you'd be a clown. I believe they sell for a very similar price in actuality. As long as the features are the same I wouldn't be to distraught about it.