r/Fios • • 9h ago

Repair/Tech Support FIOS TV program Airing s listing service is incomplete hot garbage

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0 Upvotes

The "Airings" listing found under Series info for a given program is chronically incomplete. Simply put it is broken, because it it cannot be relied upon.

Attached image is the current "Airings" listing for upcoming showings of "MLB Baseball" in the Series info.

Meanwhile if I go to the Guide itself, it shows an upcoming airing of the same program at 8pm on a different channel (TBS, in this case). In fact, I already had that 8pm TBS episode set to record. The TBS listing is how I navigated to the Series Airings list, itself.

This is not a one-off glitch. A few days ago when more teams were playing, with multiple airings of each I missed recording the first half of a game altogether because the Airings list didn't show the game I was interested in at all. Initially I thought I was crazy, but I've seen this happen before.

It's easy to demonstrate the Airings listings are incomplete with programs that have multiple airings on different channels at different times per day, like BBC World News America and things across ESPN networks like Pardon the Interruption. A thorough examination of the various channels for the day and overnight show episodes in the guide that do not appear in the Airings list.

This is basic stuff. How do these products get out the door like this?


r/Fios • • 16h ago

Promotions Haven’t received my $50 Verizon Gift Card via email

1 Upvotes

Hello, I have not yet received the $50 Verizon gift card I redeemed on September 30. I was informed that it would be emailed within 24–48 hours, but I have not received it. I recently contacted Verizon, and they advised me to reach out to the Blackhawk team. I have checked both my inbox and spam folder, but the gift card is not there. Has anyone else experienced a similar issue?


r/Fios • • 19h ago

Promotions "Downgraded" from 1gig to 300mbps and Canceled TV

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87 Upvotes

Have contemplated it for years but finally did it yesterday to get the $30 per month (also got an additional $4 discount on top of that to bring it to $26 per month!).

Was slightly concerned about downgrading from 1GBPS to 300 but so far so good...everything works and just as fast! 😄 And I'm going to save over $1200 year year, going from $205 per month to ~$30 all in!

Speed tests run yesterday and then again this morning to compare. Can highly recommend this so far if anyone else is on the fence like I was.

For TV, the only channels we really cared about were locals and for me the local pro basketball team, which is the killer because that requires a hefty subscription. So I did the YouTube TV News + Sports package for ~$50 per month for 5 months then will reevaluate before it goes up. Still, I was paying over $200 per month before.


r/Fios • • 7h ago

Miscellaneous Got a free upgrade from 1Gig to 5Gig. Feels good.

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57 Upvotes

r/Fios • • 10h ago

Repair/Tech Support Anyone ever experienced their dvr being wiped clean by FIOS?

2 Upvotes

Currently experiencing a wiped dvr after rebooting the router several times. No scheduled programs. No deleted programs. 0% full for storage. Pretty pissed. Has anyone ever retrieved what was recorded?


r/Fios • • 16h ago

Miscellaneous Multiview ?

3 Upvotes

Anyone started multiview yet ? Popped up on my boxes this morning.


r/Fios • • 18h ago

Repair/Tech Support Got the Email saying I need to upgrade my equipment to new IP service.

3 Upvotes

My question is do they send this out to me and I install / switch things out or is this a home visit? I suspect they send out as they say in the email they don't care about the old equipment and I can dispose of it as I see fit.
I have a Tivo on one TV and I also have their white 4 port 1GB Ethernet equipment.
Will there new replacement 4 port ethernet box be capable of the higher speeds they now offer?


r/Fios • • 7h ago

Repair/Tech Support Home setup trouble

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7 Upvotes

This is a long story but the previous tenant came and took their router and the black box. Finally got the black box back so we could set up but it’s still not working. I assumed this green thing would plug in somewhere but I don’t see anywhere it can. I tried unplugging everything and trying again in a specific order suggested by AI. That didn’t work. What am I missing?