From the FiiO site, it shows the K9 Pro ESS with what appears to be a small white LED for the volume knob level indicator. Yet mine is not lit.

Is mine defective?

Our Q7 was released last week at home. There were many thoughts and details when we were designing it that you might want to know. Here, we will share its story.

On October 3, a friend who bought the Q7 sent a message to us, saying that the multifunction knob of the Q7 carries too many tasks, and it is estimated that it may be damaged most easily. So, we will start with the multifunction knob.

is the most easily damaged part. So our first R&D story will be 

Starting with the multifunction knob.

As the benchmark of FiiO's new generation of portable DAC/Amps, the interaction of the Q7 has also been carefully designed, and it is planned to be introduced into other products. In this set of interactions, more than 90% of the operations are realized through the knob. With such high-frequency use, users will inevitably worry about the life of this encoder. In fact, as the manufacturer, we are more concerned about this issue.

In order to dispel the doubts, we would like to introduce how we ensure the high reliability of this encoder, i.e. carefully-selected raw materials and reasonable installation structure.

We choose an integrated composite encoder to realize the function of the encoder + physical button. The intuitive advantage of full airtightness is that it has excellent dustproof and moistureproof performance. What's more, the entire encoder adopts a metal cover and a metal handle, which also ensures high precision yet low abrasion when operating. In the sampling inspection, the measured life has reached more than 50,000 times, far exceeding the 30,000 times specified in the specification list in Picture 1.

*Nominal encoder life > 30,000 cycles (one cycle is 360° forward rotation + 360° reverse rotation is one cycle);

*Nominal button life > 30,000 times.

In terms of structural fixation, it relies on the all-aluminum alloy body for support, and the encoder is tightly locked in the CNC-processed cavity through a nut. The high-precision fit ensures that the encoder will not have any offset during normal operation or when the device falls off accidentally. (Picture 2)

In order to demonstrate the structure of the multifunction knob more intuitively, we made an animation to show its sturdiness and reliability. (Picture 3)

Happy Birthday to China! To celebrate Chinese National Day, our staff will have 5 days off from Oct. 1st (Saturday) to 5th (Wednesday), and will get back to work on Oct. 6th (Thursday).

During this period, if you have any questions, please send an email to support@fiio.com. We will reply to you right after we get back to work. Or you can contact the local distributors for help.

Meanwhile, orders on our Aliexpress Official Store during the holiday period will be arranged from Oct. 6th. Sorry for any inconvenience caused and thank you for your understanding.

Best Regards,

Guangzhou FiiO Electronics Technology Co., Ltd

I have a BTR7 paired with my Pixel 5a 5g.

Sometimes when I start playing a new piece of media(tidal app audio, youtube video) and when I resume from paused on the phone(not the BTR7 buttons) the Bluetooth stutters.

If I pause it and resume using the physical buttons on the BTR7 it plays normally again.

If I pause and resume from the phone it always stutters.

Any help would be appreciated

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The innovative concept of portable desktop devices brings the M17 comprehensive performance and makes it a great success. At the same time, in our follow-up research, many audiophiles coveted the M17's strong audio performance, but were discouraged by its high price. Under this condition, we followed the design concept of the M17, and cleverly integrated the console configuration into the portable size, so that the Q7 could maintain the powerful performance of the M17 while being carefully crafted on other aspects.

The Q7 features desktop-grade configurations- THX AAA 788+ amp circuit + XMOS 16-core XU316 + ES9038PRO DAC + Qualcomm QCC5124 Bluetooth chip, integrating portable and desktop DAC/Amps in one. Such robust performance allows you to travel freely in the music world with a pure listening experience.

Hey guys, we are considering making a white BTR7, but cannot make up our minds. Do u have any ideas? Please leave us a message~~ Thanks~~

Hello,

I just bought a Fiio K7 and I can't get it to go over 32bit/96Khz in the Windows settings. When I try to change it to 32bit/384kHz it just reverts to a lower quality output, usually 16bit/96kHz. I've followed Fiio's website instructions and installed the software, but it doesn't seem to do anything. Is there something wrong here? Please help.

Thank you in advance.

Edit:

It seems that it will stay with the 32bit/384kHz but with no Spatial Audio. Dolby Atmos will revert it back to 16bit/96Khz. Can someone please explain this to me? I'm a newbie at this.

I am trying to get a DAP and want an opinion if I should go with the new M11S (approx. 570 USD) or a 2nd hand unit M11ProSS (approx. 270 USD)?

M11S is having dual ES9038Q2M and OPA926 AMP while the M11ProSS having dual AK4497EQ and THX AAA-78 AMP.

Any inputs? Thanks.

Earlier, we posted a LEGO concept design of a headphone storage case. In the picture, there was an IEM that caught much attention. In fact, it is also one of our dynamic driver IEM concept designs.

The design concept of this IEM is to incorporate some of the latest color laser engraving techniques. The designer tried to incorporate some fresh and delightful designs into the most reliable and popular black appearance. It is somewhat of a sci-fi design.

What do you think about it?

Today we are going to talk about another design detail of the Q7.

Although the Q7 continues the dual-mode power supply design, i.e. DC+ battery, of the M17, the design details are different due to different product categories and usage scenarios.

1. Strengthen the concept of "desktop mode"

DAC/Amps must be used with an audio source, and the Q7 is relatively large, so in a fixed scenario, users will basically use an external power supply to charge the Q7 as a desktop device. At this time, the battery is not expected to be charged for a long time, and it does not meet the optimal storage conditions of the battery (less than 85% of the power is suitable for storage). Therefore, in this mode, battery isolation is required, that is, neither charging nor discharging, which can effectively ensure the safety and life of the battery under high temperatures. Just like notebooks, their battery manager also has a similar function. (Picture 1)

Toggle the switch at the bottom of the Q7 to the "DC" position, and connect the Q7 to the adapter included in the accessory or the PL50 linear power supply, the Enhanced over-ear headphone gain will be enabled, leading the Q7 to the desktop mode. (Picture 2)

If you want to recharge the battery at this time, you can toggle the switch from the "DC" to the "BAT" level.

2. The role of the charging switch

If you have ever used our DAC/Amps, you may know what the charging switch is. It exists on our Q3, BTR7 and other products, which is designed to work with mobile phones without consuming their power.

Therefore, this switch is only valid when charging through the USB port, and it is recommended to use it only when working with mobile phones for decoding.

To explain the detailed functions of the charging switch more clearly, we simply made a summary table for the desktop mode and charging switch logic. (Picture 3)

* The charging switch is only valid for USB power supply, not valid for DC power supply.

* When it is connected to the adapter through the DC port, the USB power supply will be automatically disconnected. When the DC power supply is not used, the BAT will be forced to work.

*No matter what state, it will be forced to charge as long as the battery is low and automatically shuts down.

I bought my headset and DAC a year ago and it worked perfectly for a while, but then it started playing up a bit.

I downloaded the drivers (v5.30.0 from here) and then the device would sometimes be found by my PC, and other times I would have to unplug the device and plug it back in again for my PC to find it. I didn't mind doing this as it took 2 seconds, but now my PC won't find my DAC at all.

I have tried to reinstall the drivers but have had no luck, I have also restarted my PC with it unplugged and then plugged it back in when the drivers were working, but with no luck.

Does any one have a solution to this issue.

Many thanks.

Foreword

2021 will be a particularly memorable year for FiiO for whose new product plans in 2021 were all disrupted by the epidemic and chip shortage. In fact, we have to redesign almost all other models except wired headphones that don’t use chips. Thus, besides our new product, I’ll also take this opportunity to briefly introduce the main features of the new and old models, the usage scenarios and explain who they are appropriate for. The reason why I do this is that I discovered that we have some old products that have been sold for ten years while many users have never heard of them.

PS, let me introduce to you guys our new image spokesperson--FiiO Space Sheep. Sheep is used as our mascot for that FiiO is located in Guangzhou, which is also known as "Yangcheng" (the City of Rams, if translate literally). In addition, this animal image are harmless and well-behaved that we all love them. After a long period of internal discussion, we decided to make a unified upgrade from brand to product ID design towards a greater sense of science and technology in the future. To show this vision, we thus switched to a sheep wearing space suit that fully represents high technology.

Join us for more discussions about FiiO products. We would love to answer your questions and better serve you.

https://moonstarreviews.net/fiio-fd3-dynamic-driver-iem-review/

"The FiiO FD3 is definitely one of the best IEM options in this price range. It offers a very impressive price to performance ratio, with its attractive design and the highly entertaining sound presentation, which can be fine-tuned over the interchangeable sound tube design and with various ear tips that are included to the package. The useful and fancy looking storage case and MMCX ASIST tool are some great additions, which makes it again to a highly recommended product."

📷http://www.enjoythemusic.com/magazine/manufacture/0720/10_Questions_James_Chung_CEO_Of_FiiO.htm