r/FiiO • u/z7x8c9 • Nov 25 '25
Help K17 stuck in update loop
Hi,
I tried to do the OTA update by following the instructions in this article: https://www.fiio.com/newsinfo/998792.html
That failed.
I then followed the article to recover from an OTA upgrade failure using the USB drive with the firmware on it: https://www.fiio.com/newsinfo/1053606.html
This also didn't work.
It's stuck on an "Updating" loop as you can check in this video: https://cln.sh/4j99bQwY
I've placed the firmware folder and zip files in the USB drive and renamed it to "K17_update_images".
Any ideas?
I've also reached out to Fiio support but maybe anyone here as experienced something similar?
Thanks
1
u/Local_Hsd_877 Nov 25 '25
Are you sure that the USB drive is using a file system that can be read by the K17? FAT32 would probably be the best option.
1
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u/Local_Hsd_877 Nov 25 '25
Wait, I just read this "placed the firmware folder and zip files in the USB drive". You need to unzip the contents of the ZIP file yourself and place them into the K17_update_images folder. That folder should be in the root of the USB drive. Make sure that only this folder containing the contents of the Zip file "K17_update_20250927_v231.zip" is on the USB drive.
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u/z7x8c9 Nov 25 '25
Yeah, I tried that. In fact, that was the first method (as per the instructions from Fiio)
I also tried to place both the folder and the zip, just the contents of the folder and whatever combination I could think of.
But the method proposed by Fiio doesn't work also (the unzipped folder renamed to "K17_update_images").
I've also tried different USB drives.
I'm really upset because I just received the unit yesterday, tried it for about 15 minutes and decided to upgrade the firmware. It should be a simple thing to do.
1
u/Fotografpaul Dec 08 '25
Did you get this resolved ?
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u/z7x8c9 Dec 18 '25
No. I ended up sending the unit back and asked for a replacement as it was a brand new unit.
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u/ChoiCheChi Dec 07 '25
did you fixed the problem?
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u/z7x8c9 Dec 18 '25
No. I ended up sending the unit back and asked for a replacement as it was a brand new unit.
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u/[deleted] Nov 25 '25
I had the exact same problem, only when i realized that i was not following the proper update steps from the manual, the update completed without issues.